K
St. Louis,#2Author of original report
Tue, August 21, 2012
Spoke with a marketing manager and another manager. The people themselves were pleasant to work with, but unfortunately they were unable to to help in anyway. Nothing was done illegal or unethical on the part of Birch, they just had a bait and switch tactic.
I would still recommend staying AWAY from Birch and their services.
Laura W.
Kansas City,#3UPDATE Employee
Fri, August 17, 2012
My name is Laura, and I am a Marketing Manager with Birch Communications. I am sorry to hear about your experience. Normally, we are able to save our customers money each month. Please forward your contact phone number and/or account number to me at [email protected]. I will forward your information to our Director of Customer Care. She, or a member of her team, may be able to do more for you and possibly resolve some of these issues. Thank you.