- Report: #1317972
Complaint Review: Birch Communications - Nationwide
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Author Not Confirmed
Why?
Birch Communications
Nationwide, USA
Phone:
888-772-4724
Web:
www.birch.com
Categories:
Business Rating:
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Birch Communications Billed for services after disconnection date Macon Ga Georgia
I have been a Birch customer since 2008. I just moved my office and I needed to switch to the phone company of my landlord. The new provider notified Birch of the line loss and the service was disconnected on 7/11. On 7/19 I receive a bill for services from 7/15-8/14. I call them and they said I owed this bill because "I" had not personally contacted them to disconnect the line. See the hypocracy--they would disconnect my line without personal contact but would not stop billing me for services they are no longer providing until I had personally contacted them. By the way--I was paying $79 a month for services for which I am now paying $29! Seems I have been taken advantage of a very long time.
