- Report: #664951
Complaint Review: Black Mountain Furniture - Internet
Reported By:
ConnieH -
Atlanta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Black Mountain Furniture
907 Clayton Gooch Road 30533 Internet, United States of America
Phone:
(706) 867-1919
Web:
www.blackmountainfurnitureco.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Black Mountain Furniture, Black Mountain Trading DO NOT order from this bsuiness. After I paid them I never heard from them nor did I receive my furniture! Internet
I paid Black Mountain Furniture (Trading) to custom build me two pieces of furniture. I paid for $500 for a table and 2 benches to be completed as a set and $162.50 for the deposit on a $300 media center to be built by Craig and Reginia Boling, owners of Black Mountain Furniture. I spoke with Reginia several times regarding the exact measurements, look, and feel of the pieces. This was back in late August 2010. She assured me that the pieces would be completed within the month and that in the mean time she would UPS me wood sample stain colors to choose from.
I have never heard from her since. I have called over 10 tens times trying to get an answer from her regarding my pieces or the samples she promised. I have documented emails where I have tried to contact Reginia and Craig over 20 emails. I want a refund since they have not adequately communicated with me nor have they produced the goods the contractually agreed to produce. I sent very detailed emails and phone calls noting my desire for a refund. I still have not heard from the couple nor have I received a response from the company. If this does not get resolved the next step is small claims court.
1 Updates & Rebuttals
anonymous
Cumming,Georgia,
United States of America
Unhappy Customer
#2Consumer Comment
Tue, June 28, 2011
I live in Cumming Ga. We hired Black Mountain Furniture in April 2011 to build 2 built-ins in our home. We gave them our 50% deposit. It was supposed to take 8 weeks Max.
I am writing this at the end of June about 10 weeks out and they have not even begun our built ins and did not send our refund check this past week even though Regina told me that it had been mailed.
I am writing this message to the author of this scam report. We are taking these people to court and would like other witnesses. I am not sure how to get in touch with you since I am not supposed to leave my contact information. I am hoping that there is a way for us to be put into contact with each other.
