- Report: #790251
Complaint Review: Blue Baron Carpet Cleaning Systems - Holiday Florida
Reported By:
lived1 -
Orlando, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Blue Baron Carpet Cleaning Systems
Holiday, 34692 Florida, United States of America
Phone:
Web:
www.bluebaroncarpetcleaningmachines.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Blue Baron Carpet Cleaning Systems Blue Baron BEWARE! Terrible Quality & No Customer Service! Pete Builds Complete Junk & Will Not Respond To You After The Sale! Holiday, Florida
Pete - Owner of Blue Baron Carpet Cleaning Systems LLC., is a liar, and a cheat! He builds poor quality equipment in his garage at home, uses day labor guys to do half of the work, and does not back anything he sells you!
We have had nothing but problems out of his junk equipment, and even more problem getting Pete to resolve them! Pete is a complete looser, and his work shows it. We have also been waiting on part of an order we made for over a year now, and we just get the run around from Pete when we do manage to get him on the phone ( which is alway by hiding our #, that is the only time he answers!)
Bottom line, if you deal with this guy, Don't Say You Were Not Warned!! By the way, he only takes wire transfers and cashiers checks so that you have no recourse to retrieve your money when he screws you!
The Axis Point Heat Exchangers we bought do not live up to the promise. The over heat in about 90-120 seconds, causing serious damage to all hoses & valves, and Then goes right to luke warm water after just a few seconds of cleaning! Complete junk! I now have the most expensive mufflers ever on my machines, as I have went back to propane and just use the Axis Point Heat Exchanger as a muffler:(
Pete, I hope you read this! You Suck, And I Hope Nothing But Bad Things For You In Life, d**k! And were the hell is the rest of my parts???
We have had nothing but problems out of his junk equipment, and even more problem getting Pete to resolve them! Pete is a complete looser, and his work shows it. We have also been waiting on part of an order we made for over a year now, and we just get the run around from Pete when we do manage to get him on the phone ( which is alway by hiding our #, that is the only time he answers!)
Bottom line, if you deal with this guy, Don't Say You Were Not Warned!! By the way, he only takes wire transfers and cashiers checks so that you have no recourse to retrieve your money when he screws you!
The Axis Point Heat Exchangers we bought do not live up to the promise. The over heat in about 90-120 seconds, causing serious damage to all hoses & valves, and Then goes right to luke warm water after just a few seconds of cleaning! Complete junk! I now have the most expensive mufflers ever on my machines, as I have went back to propane and just use the Axis Point Heat Exchanger as a muffler:(
Pete, I hope you read this! You Suck, And I Hope Nothing But Bad Things For You In Life, d**k! And were the hell is the rest of my parts???
3 Updates & Rebuttals
lived1
Eustis,Florida,
United States of America
The New Heater Is Working Great!
#2Author of original report
Tue, November 29, 2011
Well, I am thrilled to say that after a few weeks of steady work using the new Axis Point Heat Exchanger we received, it is working GREAT! No problems at all:) Pete was very quick with the replacement, and had me up and running again in no time:)
BestHeaters
Holiday,Florida,
United States of America
Heater Exchanger Warranty
#3REBUTTAL Owner of company
Tue, November 08, 2011
I am Pete Garland, owner of Blue Baron and Axis Point Heat Exchangers. We have built a reputation for our One and Only High Quality Heat Exchangers and truck mounts with Customer Numbers you can call to verify that this report made is untrue not only for OUR Incredible Customer Service Response but for HIGH Quality of the Products I am Selling.
First I want to say, that I NEVER refused the Warranty Repair on this Heater. I faithfully made up a new Heat Exchanger and for what ever reason was not functioning the way he expected. I do not know what he was doing and even offered for a FREE Hook-up of the Heat Exchanger to is machine.
I am even going to Warranty the second Heat Exchanger as well and offer 100 Ft. of Solution Hose for his trouble, even though I am still in the Dark as to what really happened to the Heat Exchanger because the Customer never brouht his machine to our shop to verify the problem.
I am Easy Going Straight Forward and Honest Guy and was even willing to take his call only Hours before my Son's Wedding in New Jersey to Remedy the problem.
I will work hard to fix his problem. I know what it is like to be stuck after 30 Years Cleaning Carpets and not having the Heat you need to do the job. I am here for all my Customers 7 days per week and here to help anyone (On other Brand Name Machines)even if they never buy anything from me.
lived1
Eustis,Florida,
United States of America
Pete of Blue Baron has promised to resolve this issue right away:)
#4Author of original report
Thu, October 27, 2011
I have been assured that this has been a huge fluke, and that this is not in any way the norm:)
Pete - owner of Blue Baron Carpet Cleaning Systems LLC, has given me his word to completely resolve this situation right away. I came away from our most recent conversation feeling that, as life sometimes does, several small hiccups, bouts of bad luck, and unusual circumstances may have come together in a "wrong place wrong time" type of situation, causing a poor experience for me that is not the norm for Blue Baron, and is not what Pete is all about.
I honestly believe that this was in fact just a fluke, likely steming from a "bad lot" of a key component involved in the production of the heat exchange unit, along with other out of the ordinary personal & business related issues that would never come together in such a way again, and collectively formed into a bigger problem than would ever come up under normal circumstances.
I look forward to working with Pete/Blue Baron and moving forward from here:)
