- Report: #419596
Complaint Review: Blue Mountain eCards - Internet
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Blue Mountain eCards
bluemountain.com Internet, U.S.A.
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Blue Mountain ,eCards This is a fraudulent company. They only get you to subscribe and then you find out that you can't unsubscribe. Internet
I joined for the free trial awhile back thinking that I'll join and then I'll cancel after my free membership expires (this company makes you think that while they are getting you to sign up). Well, my membership expired and I was sent an email by Blue Mountain saying that my credit card was being charged $16.94 on January 24, 2009 so that I could continue my membership. In the email, there is no unsubscribe button so that you have to accept the charges from this company no matter what. Also, you cannot reply to the email because it gives you an error that your email didn't reach the recipient. It cannot be forwarded.
I just checked on the website and it gives no way of cancelling membership ('cause they don't want you to). Also, they made my bank account have a negative balance. If they don't think that I will research this and find some legal closure on this matter then I feel sorry for them. I will get my membership cancelled.
Lori
Manchester, New Hampshire
U.S.A.
I just checked on the website and it gives no way of cancelling membership ('cause they don't want you to). Also, they made my bank account have a negative balance. If they don't think that I will research this and find some legal closure on this matter then I feel sorry for them. I will get my membership cancelled.
Lori
Manchester, New Hampshire
U.S.A.
1 Updates & Rebuttals
Devilsadvocate4education*just My Opinions*
Las Vegas,Nevada,
U.S.A.
Lori?
#2Consumer Comment
Wed, February 04, 2009
Their website clearly states you must cancel BEFORE the free trial ends. This is how most free trial works. They were within their rights to charge you, and you agreed to it, when you signed up for the free trial. Just make sure you cancel before it is time to charge you again. Go back to their website scroll down a little till you see where it says help-customer service click on help-customer service First click on all about my free trial link and read it then go back then click the can I cancel my subscription link follow the directions (this will tell you to sign in if you already haven't)
