Boost Mobile Powered
by Nextel did not work at all. I lost $50 for minutes I can't use
because the service is so POOR, its pathetic! I want my money back
ASAP. I am also filing a complaint with the FCC for this terrible rip
off service you are charging me for. I WANT MY REFUND OF $50
IMMEDIATELY!
The company claimed they offered me technical support to resolve the issue, but took hours of my time, transferred me several times, and dropped my calls each time. I believe it was intentional. Since I could receive no technical support, I returned the phone and all the accessories to the local retailer, Radio Shack. Radio Shack told me I would have to go through Boost Mobile to get a refund on the air time.
I was in contact with Boost Mobile through the BBB. Boost refused to do anything about the problem, but said they appreciated my concern, and were sorry for my inconvenience. This is how they apologized for the theft of my $50.00. I told them that they were thieves and what they were doing was crooked and unethical. They really don't care, and refuse to refund my money. BBB couldn't get anywhere with them either, and just closed the case.
There is no reason why Boost Mobile should be entitled to a $50.00 donation. In good faith I did business with them, but as a single parent, I can't afford a rip off like this.
I believe this company should acknowledge the fact that they are in the wrong and refund my money like any reputable, honest company.
Originally sent to BBB, who were unable to help after over a month of
correspondence.
Boost Mobile Powered
by Nextel did not work at all. I lost $50 for minutes I can't use
because the service is so POOR, its pathetic! I want my money back
ASAP. I am also filing a complaint with the FCC for this terrible rip
off service they are charging me for. I WANT MY REFUND OF $50
IMMEDIATELY!
The company claimed they offered me technical support to
resolve the issue, but took hours of my time, transferred me several
times, and dropped my calls each time. I believe it was intentional.
Since I could receive no technical support, I returned the phone and
all the accessories to the local retailer, Radio Shack. Radio Shack
told me I would have to go through Boost Mobile to get a refund on the
air time. I was in contact with Boost Mobile through the BBB. Boost
refused to do anything about the problem, but said they appreciated my
concern, and were sorry for my inconvenience. This is how they
apologized for the theft of my $50.00. I told them that they were
thieves and what they were doing was crooked and unethical. They
really don't care, and refuse to refund my money. BBB couldn't get
anywhere with them either, and just closed the case. There is no
reason why Boost Mobile should be entitled to a $50.00 donation. In
good faith I did business with them, but as a single parent, I can't
afford a rip off like this. I believe this company should acknowledge
the fact that they are in the wrong and refund my money like any
reputable, honest company. Thank-you.