- Report: #1497027
Complaint Review: Boosts Mobile - Irvine California
Reported By:
Michael -
San Luis Obispo, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Boosts Mobile
9060 Irvine Center Dr. Irvine, 92618 California, United States
Phone:
1-949-748-3200
Web:
https://www.boostmobile.com/support/contact-us.html
Categories:
Business Rating:
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Boosts Mobile Virgin Wireless Lack of customer service, evasion of customer resolutions. Irvine California
A few days ago, my phone started screaching out: "ROAMING!" every time I made a phone call. The volume of this voice announcement will tear your ears off. The phone which I have had for more than 1 year never did this before a few days ago.
I called boost mobile and recieved the runaround. There is no customer service and there is no solution for problems. Just a bunch of recorded messages and useless information that solve nothing. Although Boost obviously has technicians, they won't let anybody call one or get a straight answer from anybody. The customer evasion is extreemly irritating and time wasting.
Boost Mobile obviously DID change something in the phone service that causes this problem to happen, but they refuse to communicate and resolve. An UN-reachable customer service provider, similar to a cable TV company. I would just like to remark that this corporation is not user friendly, and avoids serving customers deliberetly. The lack of service and customer support is intentional.
