- Report: #290378
Complaint Review: Bourgeois Medical Clinic - Morgan City Louisiana
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Bourgeois Medical Clinic
1201 Kenneth Drive Morgan City, 70380 Louisiana, U.S.A.
Phone:
985-384-3355
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Bourgeois Medical Clinic, Donald Thibodaux, Melvin Bourgeois, Robert Bourgeois unprofessional, waste of time, ripoff Morgan City Louisiana
Bourgeois Medical Clinic (BMC) is a well-known medical establishment in Morgan City, LA. A large number of local businesses utilize BMC for pre-employment drug screens, physicals, and so forth. Today I got to experience first hand the incompetence and unprofessional attitude of some of the staff at Bourgeois Medical Clinic.
The first issue is the long wait. I was at Bourgeois Medical Clinic for about five hours. About 98% of my time was spent in the waiting room.
The next issue is that they ask for way too much information. It does not matter if you were injured in a wreck 10 months or 10 years ago. You must provide to them medical records that prove you were released from the doctor. This is completely ridiculous! If you were released then you were released. It's documented on the forms you have to fill out and sign stating that all information is accurate and correct.
I am diabetic. Since I had not seen a doctor in a while, they demanded that I get blood work to show that my diabetes is "in control." All of my years that I have worked, my diabetes has NEVER affected my work nor has there been any complications of my diabetes affecting my work. Five of those years were spent working the medical field.
I stated to them that I did not have a doctor (a doctor must order this blood test). They stated that I could easily go to Chabert (one of the charity hospitals) and get this done. Ummm.. No. This is not "easily" done. First you have to get an appointment with a physician and then the physician has to order this blood work before anything else can happen. At Chabert you are looking at 1-3 months wait before you can get an appointment to see a physician. How is this so "easy" when you need a job and the only thing holding you back is an incompetent medical facility such as Bourgeois Medical Center?
I asked the woman at the desk how can my diabetes consider me "not able" to work. She said that it just does. I was never given any rational explanation. I stated that the matter was compltely ridiculous. In a cocky tone she stated it was not ridiculous.
I noticed a sign on the front desk that stated "Bourgeois Medical Center DOES NOT tolerate the use of profanity." I have never seen such a sign at a medical facility before. After what I have gone thorough I can see why people might use profanity. You are treated like crap and forced to wait long periods of time.
Some people might say that you have a choice of what doctor you want to see. Not in this case. As previously-mentioned, Bourgeois Medical Center has contracts with a large amount of the local businesses. Therefore, either you do EXACTLY as Bourgeois Medical Center states or they don't pass you on your physical and you don't get a job. They don't care whether you like them or their facility or not. Bourgeois Medical Center is making large sums of money off of the physicals, lab services, and so forth. They are already making money. Why should they care if you like them or not? Why should they care if they are holding you back from getting a job? They already have money!
I have spoken to quite a few people and another medical establishment about my issue as I am trying to get the blood work done. I have been told by all of them that they are not surprised to hear me say these things. It seems as if this is normal for Bourgeois Medical Clinic to treat people in such a way.
I will be filing a complaint against the doctor that refused to approve my physical (Donald P. Thibodaux, M.D.) with the Louisiana Board of Medical Examiners. In addition, I will be filing a complaint with the Louisiana Department of Health and Hospitals.
It's time that the Bourgeois Medical Clinic learn some bedside manor and the Patient Bill of Rights. Then again, I guess when you have all the business and have no one to answer to, why should you treat people with respect?
I also plan on consulting an attorney. I feel that I have been discriminated against based upon a medical condition.
Nicholas
Morgan City, Louisiana
U.S.A.
The first issue is the long wait. I was at Bourgeois Medical Clinic for about five hours. About 98% of my time was spent in the waiting room.
The next issue is that they ask for way too much information. It does not matter if you were injured in a wreck 10 months or 10 years ago. You must provide to them medical records that prove you were released from the doctor. This is completely ridiculous! If you were released then you were released. It's documented on the forms you have to fill out and sign stating that all information is accurate and correct.
I am diabetic. Since I had not seen a doctor in a while, they demanded that I get blood work to show that my diabetes is "in control." All of my years that I have worked, my diabetes has NEVER affected my work nor has there been any complications of my diabetes affecting my work. Five of those years were spent working the medical field.
I stated to them that I did not have a doctor (a doctor must order this blood test). They stated that I could easily go to Chabert (one of the charity hospitals) and get this done. Ummm.. No. This is not "easily" done. First you have to get an appointment with a physician and then the physician has to order this blood work before anything else can happen. At Chabert you are looking at 1-3 months wait before you can get an appointment to see a physician. How is this so "easy" when you need a job and the only thing holding you back is an incompetent medical facility such as Bourgeois Medical Center?
I asked the woman at the desk how can my diabetes consider me "not able" to work. She said that it just does. I was never given any rational explanation. I stated that the matter was compltely ridiculous. In a cocky tone she stated it was not ridiculous.
I noticed a sign on the front desk that stated "Bourgeois Medical Center DOES NOT tolerate the use of profanity." I have never seen such a sign at a medical facility before. After what I have gone thorough I can see why people might use profanity. You are treated like crap and forced to wait long periods of time.
Some people might say that you have a choice of what doctor you want to see. Not in this case. As previously-mentioned, Bourgeois Medical Center has contracts with a large amount of the local businesses. Therefore, either you do EXACTLY as Bourgeois Medical Center states or they don't pass you on your physical and you don't get a job. They don't care whether you like them or their facility or not. Bourgeois Medical Center is making large sums of money off of the physicals, lab services, and so forth. They are already making money. Why should they care if you like them or not? Why should they care if they are holding you back from getting a job? They already have money!
I have spoken to quite a few people and another medical establishment about my issue as I am trying to get the blood work done. I have been told by all of them that they are not surprised to hear me say these things. It seems as if this is normal for Bourgeois Medical Clinic to treat people in such a way.
I will be filing a complaint against the doctor that refused to approve my physical (Donald P. Thibodaux, M.D.) with the Louisiana Board of Medical Examiners. In addition, I will be filing a complaint with the Louisiana Department of Health and Hospitals.
It's time that the Bourgeois Medical Clinic learn some bedside manor and the Patient Bill of Rights. Then again, I guess when you have all the business and have no one to answer to, why should you treat people with respect?
I also plan on consulting an attorney. I feel that I have been discriminated against based upon a medical condition.
Nicholas
Morgan City, Louisiana
U.S.A.
2 Updates & Rebuttals
R. Carver, M.D.
Nashville,Tennessee,
Uncontrolled diabetic seeking DOT certification
#2General Comment
Fri, February 21, 2014
Nicholas,
I see that it has been 7 years since you've submitted the initial report herre and you are most likely no longer monitoring this issue. I am a physician in the same field as the doctor you saw in Morgan City and wish to help you (and anyone else interested in this situation) understand the steps the doctor took with your fitness for driver certification.
While it is important to you to have a job as a commercial driver or otherwise, it is more important that you maintain adequate health while on our roads and highways. The purpose of the examination is not only to protect you as the driver, but to protect everyone else from from an adverse event from an uncontrolled medical condition while you drive. The doctor doesn't make the rules regarding the examination. That is the job of the Federal Motor Carrier Safety Administration. You know that you are a diabetic, your sugars are always high, yet you don't have a doctor to prescribe the appropriate medications to treat your condition. These medications could be $4 a month if controlled early enough. Failure to control your condition has a high probability of worsening. Instead of being upset at the doctor who won't let you drive a commercial vehicle, you probably should be thanking him (and FMCSA regulations) for encouraging you to get your condition controlled.
I do hope that you are now controlling your condition and that you were able to successfully obtain your DOT certification.
R. Carver, M.D.
P.S.
Let me refer you to THE doctors' DOT medical examination form, which includes instructions on how doctors are required to fill out the form at the bottom:
http://www.fmcsa.dot.gov/documents/safetyprograms/Medical-Report.pdf
Page 5 of 8 has the following:
Diabetes §391.41(b)(3)
A person is physically qualified to drive a commercial motorvehicle if that person:Has no established medical history or clinical diagnosis ofdiabetes mellitus currently requiring insulin for control.Diabetes mellitus is a disease which, on occasion, canresult in a loss of consciousness or disorientation in timeand space. Individuals who require insulin for control have conditions which can get out of control by the use of toomuch or too little insulin, or food intake not consistent withthe insulin dosage. Incapacitation may occur fromsymptoms of hyperglycemic or hypoglycemic reactions(drowsiness, semiconsciousness, diabetic coma or insulinshock).
The administration of insulin is, within itself, acomplicated process requiring insulin, syringe, needle,alcohol sponge and a sterile technique. Factors related tolong-haul commercial motor vehicle operations, such asfatigue, lack of sleep, poor diet, emotional conditions,stress, and concomitant illness, compound the dangers,the FMCSA has consistently held that a diabetic who usesinsulin for control does not meet the minimum physicalrequirements of the FMCSRs. Hypoglycemic drugs, taken orally, are sometimesprescribed for diabetic individuals to help stimulate naturalbody production of insulin.If the condition can becontrolled by the use of oral medication and diet, then anindividual may be qualified under the present rule.
CMVdrivers who do not meet the Federal diabetes standardmay call (703)448-3094 for an application for a diabetes exemption.
(See Conference Report on Diabetic Disorders andCommercial Drivers and Insulin-Using Commercial MotorVehicle Drivers at:http://www.fmcsa.dot.gov/rulesregs/medreports.htm)
Nicholas
Morgan City,Louisiana,
U.S.A.
Completely Incompetent!
#3Author of original report
Fri, January 11, 2008
I finally received a call from the job I applied for at the St. Mary Parish Government. Tammy Doucet, Director of Personnel, told me that because I was "so sick" that they cannot hire me. She makes it sound like I'm a disabled person. Other than my A1C being high, I am a very healthy person with no physical limitations what so ever. Tammy Doucet based the decision to not hire me on the advise of Dr. Donald Thibodaux. I exapleind to Ms. Doucet that the A1C only shows an average blood sugar and that it does not and cannot determine how a diabetic will perfrom on a day-to-day basis. She didn't seem to understand what I was saying. If that were not enough, she seemed to scorn me for "not trying" to fix it. I clearly explained to her that an A1C is taken usually 3 months apart. It's not something I can start taking more medicine for and a week later, BAM!, my A1C level is normal. I explained this to her at least three times. Each time she attempted to scorn me for not going back to get another physical I reminded her of what an A1C was. She seemed to get frustrated, but it's not my problem she is incompetent and discriminates against diabetics. She also kept repeating "You have to understand our side." She eventually got to a point of using a tone of voice as if I was ignorant or as if she was getting agitated. What she needs to understand is that she made a discriminatory decision. I have filed for pre-legal assistance with the American Diabetes Association as discrimination based upon an A1C is unethical and possibly illegal. I have found a court case where an individual sued ExxonMobil for not hiring him because of a high A1C. He won the court case. You can read the court case at the EEOC (Equal Employment Opportunity Commision) website below: http://www.eeoc.gov/briefs/echaza.txt I will be filing a complaint against Dr. Donald Thibodaux with the Louisiana Board of Medical Examiners. I will be filing a separate RipOffReport againt the St. Mary Parish Government. I'm sure after all of this publicity and complaints I will never get a job with the local government, but I don't care. I don't want to work for a company or agency that treats peple as I have been treated. And if all the ruckus I raise causes them to step back and start treating people a little different, then my sacrifice was well worth it.
