Complaint Review: box250squared (eBay ID) - Springfield Ohio

I appreciate it guys. 

To answer a couple of questions.  First off the buyer (box250squared) has 100% positive feedback because he only purchases. Buyers cannot receive negative or neutral feedbacks anymore as of recent years. 

And in terms of requesting payment, I'm pretty against quick action and all for communication.  In the first auction I asked the buyer for payment several times and was responded iwth "next friday"  "next friday", etc.  Until I was frustrated.

With the second auction, I emailed to explain the whole situation and asked him what he thinks I should do based on paypals recommendation not to ship out the camera.  He responded with (all caps): "where is my tracking number?" So I explained the situation thoroughly again, this time he responded with a negative feedback along with the same type of email.  It was going no where.

He's not the type to communicate apparently.  I tried to clearly explain why I could not refund him in an escalated dispute, and how I dont have his money, I cant possibly have his money because its held by paypal and there was no tracking submitted that i shipped the item or he returned it, so the case closes in his favor.  I tried to clearly explain that to him in plain english- and his response?  No reply, but a ton of spam saying im a scam artist all over my flickr accounts (all easily removed thanks to one block button that removes all comments posted by that user), but it seems quite- immature, no?

Just not sure how to deal with adults who act like kids on ebay.  annoying, if you guys have had a similar experience.  Thanks for all the comments and input, i want to be as open minded and open to perspectives as i can be.

-at

..I don't want to overlook this important detail...the listing and final selling fee.

You do have to go through the resolution center and deal with it..and they will post the reason why the transaction was not completed. They will then not charge the final selling fee and will let you relist it free. It doesn't have to lead to an unpaid buyer strike.

When I have a problem with a seller taking to long to pay..I write them an email to the effect "...it has been (however long) and I have not yet received payment. Perhaps this was an oversight. I would like to ship the item, it is all packed and ready to ship. If for some reason you can not pay, please notify me so I can relist it. And this will require I go through the resolution center so I can have the final selling fee and listing fee refunded. If I do not hear back from you I will assume you do not want the item and I will need to relist it..thanks"

The few times this happened (because I typically list BIN), the payment was made the day I sent the email.

I checked on the sellers Ebay and he has 79 transactions as a buyer with 100% positive feedback. Granted one said he was nit picky and demanding, and one was removed,,he does not have any negatives or neutrals. I only mention this because it is evidence that this may have been able to be solved in a better way for both of you.

..hopefully you know this already..but all communications with the buyer (especially considering this is a dispute), should be done through the resolution center. This documents which parties are communicating, and it can provide proof as to any threats or lies etc if needed in the future for evidence.

Also did the buyer ever give a reason why he did not pay the first time? I am not defending the buyer in any way as I do not know the circumstances..but it is sometimes better to communicate then to leave an unpaid buyer strike or file a complaint.

Sometimes in life and business..it is better just to let things go..or it can escalate out of hand like what is happening with you now. Sure as a seller it stinks if someone does not pay...but what you are going through now is a lot worse then if you let it slide and simply relisted it. Just my advice. I do realize that other sellers can be helped by the unpaid buyer strike...but looking back if you could do this over would you have perhaps handled it differently?

I would have emailed you but the site redacted the address. I am experienced with buying and selling on ebay, but have not had a bad experience like this. Usually the buyers or sellers I deal with are reasonable if there is a problem. As a seller if I make a mistake I take the responsibility. It has cost me a shipping fee, but it was worth it in the long run to maintain a 100% positive..as that can give me an edge over competitors.

It seems apparent here that the buyer is being retaliatory. However it does not matter what he claims other then to slander you. PayPal is either holding the funds, or the buyer had the funds returned. PayPal does not misplace electronic funds. They either hold, or release.

When you go to the resolution center what does it say is happening? Was it settled? Did the buyer leave a reply? All of this info should be well documented on the site.