- Report: #170823
Complaint Review: BPI Services Landscape Division Blackwelder Pump And Irrigation Services Brian Blackwelder - Deland, Daytona Beach, Ormond Beach, New Smyrna Beach, Orlan Florida
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BPI Services Landscape Division Blackwelder Pump And Irrigation Services Brian Blackwelder
2525 N Woodland Blvd Deland, Daytona Beach, Ormond Beach, New Smyrna Beach, Orlan, 32720 Florida, U.S.A.
Phone:
386-353-5177
Web:
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BPI Services, Landscape Division, Blackwelder Pump And Irrigation Services, Brian Blackwelder Ripoff POOR WORKMANSHIP, POOR MANAGEMENT, CUT EXISTING SPRINKLER SYSTEM LINES, NEVER RETURNED CALLS, LEFT A MESS Deland, Daytona Beach, Ormond Beach, New Smyrna Beach, Orlando Florida
CONTRACTED to replace plant material in flower bed, move two Washingtonian Palm Trees, plant 1 Palatka Holly tree, 2 Italian Cypress shrubs. install weed mat and gray river rock.
Tan river rock installed in error, company reluctantly replaced with gray, but left river rock in street and driveway in addition to grass.
Work finally completed and paid contracted amount, but was told I owed another five hundred, plus dollors. Asked for invoice showing additional work and materials. But, after leaving several phone messages, did not receive one and did not send additional payment.
Palatka Holly, 1 Italian Cypress and 2 pittisporum shrubs dead within 6 months due to improper planting per Middleton Lawn & Shrub Services rep. Most recent estimate to replace these came in at approximately $450.
AND, after finding that my sprinkler system wasn't performing correctly, had to spend additional money ($200) to have lines repaired because they were cut in several places when the plants were installed and the trees moved. His workers also broke another sprinkler head and then covered it with weed mat without replacing it.
Absolutely, sloppy, sloppy work. Had no regard for my property and no customer service skills whatsoever. Will not recommend any of this company's services to anyone.
Barbara
port orange, Florida
U.S.A.
Tan river rock installed in error, company reluctantly replaced with gray, but left river rock in street and driveway in addition to grass.
Work finally completed and paid contracted amount, but was told I owed another five hundred, plus dollors. Asked for invoice showing additional work and materials. But, after leaving several phone messages, did not receive one and did not send additional payment.
Palatka Holly, 1 Italian Cypress and 2 pittisporum shrubs dead within 6 months due to improper planting per Middleton Lawn & Shrub Services rep. Most recent estimate to replace these came in at approximately $450.
AND, after finding that my sprinkler system wasn't performing correctly, had to spend additional money ($200) to have lines repaired because they were cut in several places when the plants were installed and the trees moved. His workers also broke another sprinkler head and then covered it with weed mat without replacing it.
Absolutely, sloppy, sloppy work. Had no regard for my property and no customer service skills whatsoever. Will not recommend any of this company's services to anyone.
Barbara
port orange, Florida
U.S.A.
1 Updates & Rebuttals
Tjb
DeLand,Florida,
U.S.A.
Reputable company looking to right a wrong.
#2REBUTTAL Owner of company
Tue, October 07, 2008
In response to the ripoff report dated 1/7/2006; this is my 1st knowledge of this particular instance. As there is no name or information provided from this customer and we serve a large client base, therefore, I am unable to respond directly to this individuals concerns. I can state I always personally touch base with every project customer and walk through and close out with every customer at the completion of every contract. At this time, any conerns from the customer are addressed. Upon closing the contract and collection of final payment, it has been my expierence, considering 50% of the balance is due upon completion; if a customer is unsatified with the final outcome, they choose not to pay in full for the service until everything has been rectified to their satifaction. If this customer would like to contact us, we would be willing to address any concerns she may have even though it is 2 years old. Phone # 386-738-5580. Respectfully, Brian Blackwelder
