- Report: #893398
Complaint Review: Bridgevine - Internet Internet
Reported By:
jvar_frem -
fremont, Internet, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Bridgevine
Internet, Internet, United States of America
Phone:
Web:
comcastspecial.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bridgevine comcastspecial.com Bridgevine/Comcast Scam Internet, Internet
I ordered Comcast starter bundle through Bridgevine for 74.99. I called the number 1-877-881-6542 per bridgevine confirmation mail for installation. They scheduled me for a Saturday 8.00 but no body turned up. I called Comcast directly and they said there is no installation scheduled for my order. Then they scheduled another appointment couple of days later.
Now finally I got it installed but there were more surprises waiting. I got the first bill charging me double the amount I signed up for. Called Comcast billing dept and to my surprise, they conveyed the bundle offer I installed got expired ( Yes, even before first bill !! ) so they start charging me separately. Cust service guy keep on offering me another higher packages instead of try to address the glitch. I stop short of screaming at the 1-800-comcast.
Just wondering now what will happen to mail-in rebates Bridgevine offered. Don't fall prey for this scam. Order directly from service providers.
Now finally I got it installed but there were more surprises waiting. I got the first bill charging me double the amount I signed up for. Called Comcast billing dept and to my surprise, they conveyed the bundle offer I installed got expired ( Yes, even before first bill !! ) so they start charging me separately. Cust service guy keep on offering me another higher packages instead of try to address the glitch. I stop short of screaming at the 1-800-comcast.
Just wondering now what will happen to mail-in rebates Bridgevine offered. Don't fall prey for this scam. Order directly from service providers.
1 Updates & Rebuttals
Mbass
USARebates
#2General Comment
Wed, June 13, 2012
Hello, I work for Bridgevine and can help resolve your problem if you send me your order number and any other information that you may have regarding your order.
Thank You,
Mike Bass
[email protected]
