- Report: #919238
Complaint Review: Brown Brothers Automotive - mesa Arizona
Reported By:
Faith -
Queen Creek, Arizona, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Brown Brothers Automotive
1850 E. Main ST. mesa, 85203 Arizona, United States of America
Phone:
480-649-3212
Web:
carsforsale.com & brownbrothersaz.net
Categories:
Business Rating:
(0)
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Brown Brothers Automotive would not return full down payment mesa, Arizona
DO NOT BUY FROM BROWN BROTHERS AUTOMOTIVE LOCATED AT 1850 E. MAIN ST. MESA, AZ.
MY DAUGHTER AND I WERE TO PURCHASE A 2005 VW JETTA FROM THEM. THE DAY AFTER WE GOT IT THE CHECK INGINE LIGHT CAME ON. WE CONTACTED THEM AND THEY AGREED TO FIX IT. IN THE MEAN TIME THE ORIGINAL CONTRACT WAS NOT ACCEPTED FROM THE LENDER SO WE WERE GOING TO HAVE TO SIGN ANOTHER CONTRACT BUT THEY WERENT GOING TO DO THIS UNTIL THE PROBLEM WAS FIXED. AFTER BEING IN THEIR SHOP 3 TIMES AND NOT BEING ABLE TO FIX IT THEY DECIDED TO SEND IT TO A VW DEALER.
2 TIMES TO THE VW DEALER AND ITS STILL NOT FIXED SO WE TOLD THEM WE WANTED A DIFFERENT CAR WE WERE TIRED OF DEALING WITH IT. THEY PROMISED IT WOULD BE FIXED AND NOT RETURNED UNTIL IT WAS SO WE GAVE THEM ANOTHER CHANCE 6TH CHANCE TO BE EXACT TO FIX IT. THE VERY NEXT MORNING AFTER PICKING IT UP THE LIGHT WAS BACK ON. THEY PUT IT BACK IN THE SHOP FOR THE 7TH TIME AND FIND OUT IT WILL COST 3400.00 TO FIX IT AND THEY TOLD US THEY WERENT GOING TO FIX IT AND WE COULD FINALLY PICK OUT A DIFFERENT CAR.
THEY DID NOT HAVE ANYTHING THAT WE LIKED SO WE TOLD THEM WE JUST WANTED OUR TRADE AND THE 1500.00 THAT WE PUT DOWN ON IT BACK AND WE WOULD LOOK ELSEWHERE. THIS IS AFTER 2 MONTHS OF DRIVING BACK AND FORTH SO THEY COULD "FIX IT". THEY WOULD NOT GIVE ME THE WHOLE 1500.00 BACK SAYING THAT WE USED THE CAR FOR TWO MONTHS SO THEY KEPT 300.00 OF IT EVEN THO WE DID NOT HAVE A VALID CONTRACT........ SO IF U DONT WANT TO GET RIPPED OFF DONT BUY FROM THEM.
MY DAUGHTER AND I WERE TO PURCHASE A 2005 VW JETTA FROM THEM. THE DAY AFTER WE GOT IT THE CHECK INGINE LIGHT CAME ON. WE CONTACTED THEM AND THEY AGREED TO FIX IT. IN THE MEAN TIME THE ORIGINAL CONTRACT WAS NOT ACCEPTED FROM THE LENDER SO WE WERE GOING TO HAVE TO SIGN ANOTHER CONTRACT BUT THEY WERENT GOING TO DO THIS UNTIL THE PROBLEM WAS FIXED. AFTER BEING IN THEIR SHOP 3 TIMES AND NOT BEING ABLE TO FIX IT THEY DECIDED TO SEND IT TO A VW DEALER.
2 TIMES TO THE VW DEALER AND ITS STILL NOT FIXED SO WE TOLD THEM WE WANTED A DIFFERENT CAR WE WERE TIRED OF DEALING WITH IT. THEY PROMISED IT WOULD BE FIXED AND NOT RETURNED UNTIL IT WAS SO WE GAVE THEM ANOTHER CHANCE 6TH CHANCE TO BE EXACT TO FIX IT. THE VERY NEXT MORNING AFTER PICKING IT UP THE LIGHT WAS BACK ON. THEY PUT IT BACK IN THE SHOP FOR THE 7TH TIME AND FIND OUT IT WILL COST 3400.00 TO FIX IT AND THEY TOLD US THEY WERENT GOING TO FIX IT AND WE COULD FINALLY PICK OUT A DIFFERENT CAR.
THEY DID NOT HAVE ANYTHING THAT WE LIKED SO WE TOLD THEM WE JUST WANTED OUR TRADE AND THE 1500.00 THAT WE PUT DOWN ON IT BACK AND WE WOULD LOOK ELSEWHERE. THIS IS AFTER 2 MONTHS OF DRIVING BACK AND FORTH SO THEY COULD "FIX IT". THEY WOULD NOT GIVE ME THE WHOLE 1500.00 BACK SAYING THAT WE USED THE CAR FOR TWO MONTHS SO THEY KEPT 300.00 OF IT EVEN THO WE DID NOT HAVE A VALID CONTRACT........ SO IF U DONT WANT TO GET RIPPED OFF DONT BUY FROM THEM.
