- Report: #44510
Complaint Review: Browns Honda Dodge - Charlottesville Virginia
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Browns Honda Dodge
1590 Seminole Trail Charlottesville, 22901 Virginia, U.S.A.
Phone:
434-973-1351
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Brown Honda Dodge ripoff The old bait and switch deal Charlottesville Virginia
Well, to start off, I am a 20 year old female who was purchasing my first brand new car on my own. My mom spotted the Dodge Neon SXT I wanted at Brown Honda Dodge, so that's where we went on Dec. 20, 2002. The salesman told me I had excellent credit and would have an interest rate around 6.9%.
Then he passed us on to the finance manager, Sean, who informed me that Dennis, the salesman was wrong and my rate was actually 9.6%. I was confused, but since that rate was still better than what I had paid on the vehicle I was trading I agreed.
They ended up giving me $3500 trade on my 2000 neon with about 62,000 miles on it. I was called the following Monday by Sean who said I was not approved by Chrylser Finance for the 9.6% for 72mos., but it had to be for 60mos at 8.4%. My payments would have been too much so they somehow were able to get me approved for 72mos, only now with 10.5%.
Also since I had to come back and essentially re-do the deal, I checked on my trade in value on the 2000 neon and found that it should have closer to $4200. When I explained to the manager, Greg, who was a real jerk about the whole situation, he refused to give me anymore than $3800.
A few weeks later, I was called again by Sean who said Chrysler Financial would not approve me without having the payments automatically withdrawn from my checking account. At this point my trade, which should have been paid off, hadn't been and was reflecting a late payment on me. After all this, I have warned as many people as I can to never buy a vehicle from Brown Honda Dodge, to spare them from being hassled and ripped off.
Kristen
Brandy Station, Virginia
U.S.A.
Then he passed us on to the finance manager, Sean, who informed me that Dennis, the salesman was wrong and my rate was actually 9.6%. I was confused, but since that rate was still better than what I had paid on the vehicle I was trading I agreed.
They ended up giving me $3500 trade on my 2000 neon with about 62,000 miles on it. I was called the following Monday by Sean who said I was not approved by Chrylser Finance for the 9.6% for 72mos., but it had to be for 60mos at 8.4%. My payments would have been too much so they somehow were able to get me approved for 72mos, only now with 10.5%.
Also since I had to come back and essentially re-do the deal, I checked on my trade in value on the 2000 neon and found that it should have closer to $4200. When I explained to the manager, Greg, who was a real jerk about the whole situation, he refused to give me anymore than $3800.
A few weeks later, I was called again by Sean who said Chrysler Financial would not approve me without having the payments automatically withdrawn from my checking account. At this point my trade, which should have been paid off, hadn't been and was reflecting a late payment on me. After all this, I have warned as many people as I can to never buy a vehicle from Brown Honda Dodge, to spare them from being hassled and ripped off.
Kristen
Brandy Station, Virginia
U.S.A.
1 Updates & Rebuttals
Mike
Radford,Virginia,
U.S.A.
Don't take the new car until the deal is done.
#2Consumer Suggestion
Fri, February 07, 2003
This is a classic rip-off technique to force the buyer to take higher cost financing than they agreed to. If the deal is "subject to finance approval," do not drive the new car off the lot until you have a payment book or other confirmation that the financing is really finally approved. Get the dealer to sign an agreement not to drive the car or sell it to anyone else while you're waiting. Of course they probably knew right away that you weren't getting the 9.6% when they checked your credit. When it appears to them that you're not starry-eyed and gaga over the new car, that you want to protect your interests in the deal, they might wise up. If you have good credit you can very likely get a better deal on financing at a bank or credit union anyway.
