- Report: #726395
Complaint Review: Burst Net - Scranton Pennsylvania
Reported By:
Robert Carney -
Provo, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Burst Net
Scranton, Pennsylvania, United States of America
Phone:
570-343-2200
Web:
https://www.burst.net/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Burst Net Fantastic Bait & Switch Scranton, Pennsylvania
Hello,
About a month ago I had ordered a server and a full C Class for our online marketing company. The sales person Colin Joyce was very good in helping to assist me in the process. When it came time to actually get the service, I did not get what I had paid for.
The IP that I was given were listed on SPAM HAUS which basically makes the ranges unusable because of someone spamming on their network. Colin was nice enough to try and get this replaced and he did which was awesome.
However the next range again was not usable. When I had asked for a refund because the service had not been replaced. The abuse department did a fantastic Bait & Switch. Citing that I was in breach of the contract, which I was not.
And that a refund would not be issued. In addition the "abuse team" most likely ran by one guy, would not identify himself.
Avoid this company at all costs. I know personally of another company that they have rip offed for tons of money. Don't take my word for it though. Check out these others posts:
http://www.webhostingstuff.com/comments/BurstNet-28840.html
http://www.webhostingstuff.com/comments/BurstNet-27536.htmlRobert
About a month ago I had ordered a server and a full C Class for our online marketing company. The sales person Colin Joyce was very good in helping to assist me in the process. When it came time to actually get the service, I did not get what I had paid for.
The IP that I was given were listed on SPAM HAUS which basically makes the ranges unusable because of someone spamming on their network. Colin was nice enough to try and get this replaced and he did which was awesome.
However the next range again was not usable. When I had asked for a refund because the service had not been replaced. The abuse department did a fantastic Bait & Switch. Citing that I was in breach of the contract, which I was not.
And that a refund would not be issued. In addition the "abuse team" most likely ran by one guy, would not identify himself.
Avoid this company at all costs. I know personally of another company that they have rip offed for tons of money. Don't take my word for it though. Check out these others posts:
http://www.webhostingstuff.com/comments/BurstNet-28840.html
http://www.webhostingstuff.com/comments/BurstNet-27536.htmlRobert
