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  • Report:  #562939

Complaint Review: Buxton Handbag Offer On TV - Wallingford Connecticut

Reported By:
dlmk - Honolulu, Hawaii, United States of America
Submitted:
Updated:

Buxton Handbag Offer On TV
Wallingford, 06494 Connecticut, United States of America
Phone:
1-888-561-6845
Web:
www.buxtonwallet.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I PLACED AN ORDER FOR THE BUXTON CELL PHONE WALLET AS SEEN ON TV.  WHEN I GOT THE CONFIRMATION EMAIL, THERE WAS AN OUTRAGEOUS AMOUNT FOR THE PACKING & HANDLING FEE (P & H)..  NOT THE $7.95 AS STATED IN THE AD.  tHEYH WANTED TO CHARGE ME $31.80 FOR 2 WALLETS.  THE AD CALLED FOR A BUY ONE AT $9.95 AND GET THE 2ND ONE FREE.  YOU PAY ONLY THE P & H OF $7.95?

i CANCELLED MY ORDER ON-LINE WITH THE CUSTOMER SERVICE ADDRESS THEY GAVE ME, BUT THEY NEVER SENT ME A CONFIRMATION EMAIL.  WHEN I WENT BACK TO THE CUSTOMER SERVICE SECTION, I CHECKED THE STATUS AND IT SAID MY ORDER HAD BEEN CANCELLED.

I WANTED TO CALL TO CONFIRM THAT IT WAS CANCELLED BUT THERE WAS NO PHONE NUMBER FOR CUSTOMER SERVICE.  THEY SAY IN THE AD THAT YOU HAVE A 30 DAY MONEY BACK GUARANTEE, AND YOUR MONEY WILL BE RETURNED EXCEPT THE P & H (WHICH IS HIGHER THAN THE PRODUCT ITSELF).  IS THERE ANY WAY I CAN FIND THE CUSTOMER SERVICE NUMBER?  I TRIED GOOGLING IT, BUT COULD NOT FIND ANYTHING.  I'M AFRAID THAT THEY WILL SAY THAT IT WAS SHIPPED OUT BEFORE I CANCELLED IT AND BE CHARGED FOR THE P & H.

DLMK

HONOLULU, HAWAII



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