- Report: #1219317
Complaint Review: buydig.com - Internet
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Author Not Confirmed
Why?
buydig.com
Internet, USA
Web:
www.buydig.com
Categories:
Business Rating:
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buydig.com "Bad business stay away from this site. They promise the product will be shipped the same day this is a lie! Check the site. They will not tell you that the product they advertise is no longer in stock. I had to call them several times to find out if they shipped out the product or not. Finally a customer service rep told me that it takes 2-5 business days to ship it and another 4 business days to arrive at the destination. I called back the next day this time the customer service rep told me that I will receive it the next day and it has been already shipped!!!! That was a pure lie! I am very very disapointed! New Jersy Internet
"Bad business stay away from this site. They promise the product will be shipped the same day this is a lie! Check the site. They will not tell you that the product they advertise is no longer in stock. I had to call them several times to find out if they shipped out the product or not. Finally a customer service rep told me that it takes 2-5 business days to ship it and another 4 business days to arrive at the destination. I called back the next day this time the customer service rep told me that I will receive it the next day and it has been already shipped!!!! That was a pure lie! I called and also emailed customer service they emailed me back and said the product is of stock and will be re-ordered and will take few more days to arrive. I am tired of this run around. I asked for a refund they say it will take 48 to 72 hours to get my refund but actually 4 to 5 days according the customer service rep I spoke with. I called the billing dept to make sure the refund to my CC will done in a timely manner. they assured me that it will be done today by 7:00 PM. I will see!! I am very very disapointed!
I got a call from Buydig.com this morning promised me that he will have the camara delivered tomorrow 03-31-2015 and reorder it and will have the tracking information by this afternoon. I waited till 4:30 PM CST and wanted to find out what happend to the tracking information. I was put on hold for over 30 minutes and I had to hang up. Buydig.com has charged me again. I will wait till tomorrow morning for confirmation. "
