- Report: #92297
Complaint Review: Camelback Toyota - PHOENIX Arizona
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Camelback Toyota
1333 E. CAMELBACK RD. PHOENIX, 85014 Arizona, U.S.A.
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Camelback Toyota ripoff STEALING DISHONEST HURTFUL PHOENIX Arizona
We bought a car from Camelback Toyota sometime in August of 2003. We purchased a 2002 Honda Accord.
We originally saw this car across the street at Abc Nissan. We continued our car searching experience and ended up at Camelback Toyota. We mentioned the car(honda) that we saw across the street. The manager proceeded to tell us that they would be able to get us a better deal for the car if we bought it from them(Camelback Toyota).
ABC Nissan was going to charge us 15000 for the car. Camelback Toyota ended up charging us about $21000 when everything was said and done. We put down $3,000 for the car. We financed $17,600.
They kept adding up all of these different things onto the price of the car. The way they got us for all of that money is they kept saying "your payment will only be $250/month" They would never actually tell us the price of the car. So they started this whole thing off by ripping us off.
This is the first car we ever bought so we didn't know all of the little scams to look for. They took advantage of us.
Also, the manager told us we were going to get free oil changes with the car and they didn't carry through with that either. They gave us one then that manager left so they said we can't prove it.
Now get this, we just recently took the car back to Camelback Toyota trying to trade it in and let them try to fix their mistake the first time. Guess what, they are having a fit and won't even give me $10,000 for my car. You know the one they just sold to me only 8 MONTHS AGO. So you mean to tell me that a car can drop by $9,000 in less than a year. I don't think so.
They were trying to give me a stupid Toyota Corolla CE. For payments of $300.00 a month. Isn't that kind of ridiculous?
They are crooks and they do nothing but mark up the prices and they get you by trying to tell you how much your payment is going to be rather than the actual price of the car.
I need help!!!! I feel like crying everyday when I think about it. I have a brand new family with a little baby and we could have used the extra money to do something else. Not everyone has the money to not care if it get's stolen from a company that is SUPPOSED to be a legitimate one.
Sabrina
Phoenix, Arizona
U.S.A.
We originally saw this car across the street at Abc Nissan. We continued our car searching experience and ended up at Camelback Toyota. We mentioned the car(honda) that we saw across the street. The manager proceeded to tell us that they would be able to get us a better deal for the car if we bought it from them(Camelback Toyota).
ABC Nissan was going to charge us 15000 for the car. Camelback Toyota ended up charging us about $21000 when everything was said and done. We put down $3,000 for the car. We financed $17,600.
They kept adding up all of these different things onto the price of the car. The way they got us for all of that money is they kept saying "your payment will only be $250/month" They would never actually tell us the price of the car. So they started this whole thing off by ripping us off.
This is the first car we ever bought so we didn't know all of the little scams to look for. They took advantage of us.
Also, the manager told us we were going to get free oil changes with the car and they didn't carry through with that either. They gave us one then that manager left so they said we can't prove it.
Now get this, we just recently took the car back to Camelback Toyota trying to trade it in and let them try to fix their mistake the first time. Guess what, they are having a fit and won't even give me $10,000 for my car. You know the one they just sold to me only 8 MONTHS AGO. So you mean to tell me that a car can drop by $9,000 in less than a year. I don't think so.
They were trying to give me a stupid Toyota Corolla CE. For payments of $300.00 a month. Isn't that kind of ridiculous?
They are crooks and they do nothing but mark up the prices and they get you by trying to tell you how much your payment is going to be rather than the actual price of the car.
I need help!!!! I feel like crying everyday when I think about it. I have a brand new family with a little baby and we could have used the extra money to do something else. Not everyone has the money to not care if it get's stolen from a company that is SUPPOSED to be a legitimate one.
Sabrina
Phoenix, Arizona
U.S.A.
2 Updates & Rebuttals
Buddy
Eureka,California,
U.S.A.
Don't Be a "Monthly Payment" Buyer
#2Consumer Suggestion
Mon, January 30, 2006
The first thing a car salesman will ask you is "what kind of payment are you looking at?" If you say $250 a month, they will manipulate the price so that you are "only" paying $250 a month, but you probably won't be paying down the car anytime soon and will be "upside down" on your loan for a few years. If you can, stick with the car you have until you are at least not upside down in the loan and see what you can do. Always look at the final price of the car. When a salesman asks you "what kind of payment are you looking at" don't give a straight answer.
Jim
Phoenix,Arizona,
U.S.A.
Everything that happen to you is industry standard.
#3Consumer Suggestion
Mon, January 30, 2006
Sabrina, Sorry to hear about your horrible experience at Camelback Toyota. Everything that happen to you is industry standard. Yes, $9,000 loss on an overpaid mid-size sedan sounds about right. 1. Don't trade in after 8 mos. Buy cars you plan to keep a minimum of 5 years. 2. Obtain your financing prior to going to the dealership. They play games with payments and interest rates. You are then shopping like a cash buyer. Get 3-4 quotes, but do them all in the same day, and about a week before you buy. When they ask what interest rate you got-tell them 1 point less. They will try and beat it. For example if you got an offer for 8%, tell them 7%. Don't be extreme though, they will know your lying. 3. Research the car you want. Car buying is not a Saturday adventure, but should be something you plan out. Spend a month researching cars and pricing. Edmunds or Kelly Blue Book online are very good pricing resources. 4. Don't buy any of their garbage-warranties, paint protection, add ons, or insurances. 5. Stick to a price--if they won't work with it go somewhere else. 6. Anything they offer should be on a "we owe" sheet. Make sure you get that or don't take delivery. 7. Talk price. If you want to pay $15,000 tell them that is what you will pay out the door. This includes tax and all junk fees. You don't care how they write it up--as long as you pay $15,000. Best of luck Fellow Phoenician...
