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  • Report:  #1288420

Complaint Review: Capital One 360 - Internet

Reported By:
Kmassey84 - Palos Hills, Illinois, USA
Submitted:
Updated:

Capital One 360
Internet, USA
Phone:
8884640727
Web:
Captialone360.com
Categories:
Tell us has your experience with this business or person been good? What's this?

First they froze my accounts could not get any money when I called they didn't have a logical explanation as to why they froze my account. They kept asking me questions talking to me rudely and after hours of verification and having people call in to verify that it wasn't any fraudulent activity going on with MY MONEY & my husbands account.

They closed our accounts left us without ANY money for days telling us they had to continue to investigate . They didn't have a clear reason why our accounts where closed. They took money from me and told me I'd have to pay a 20 dollar fee to have my money mailed to me by check. I'm near Chicago they have no banks or tellers, I couldn't deposit money into my account anywhere near me. I'd have to travel way downtown to one specific location if I did want to deposit money, which was bogus and a total inconvenience. Banking with this company as been a NIGHTMARE. I would never want my money with a bank like Captial One.



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