Ron
Hudson,#2UPDATE EX-employee responds
Tue, December 07, 2004
If you have not had this issue resolved is to call again and tell the associate you need to speak with a supervisior. At that point if they do transfer you, Great, if not threaten you are going to the Better Business Bureau, the FTC and an Attorney. That should get you there. Explain circumstance with soup request the the balance be zeroed out and any derogatory information be removed from your credit bureau report. Because these are fees and you intend to close it they will normally give in because the don't need any more regulatory complaints, which I woulddo any way.
Ron
Hudson,#3UPDATE EX-employee responds
Tue, December 07, 2004
If you have not had this issue resolved is to call again and tell the associate you need to speak with a supervisior. At that point if they do transfer you, Great, if not threaten you are going to the Better Business Bureau, the FTC and an Attorney. That should get you there. Explain circumstance with soup request the the balance be zeroed out and any derogatory information be removed from your credit bureau report. Because these are fees and you intend to close it they will normally give in because the don't need any more regulatory complaints, which I woulddo any way.
Ron
Hudson,#4UPDATE EX-employee responds
Tue, December 07, 2004
If you have not had this issue resolved is to call again and tell the associate you need to speak with a supervisior. At that point if they do transfer you, Great, if not threaten you are going to the Better Business Bureau, the FTC and an Attorney. That should get you there. Explain circumstance with soup request the the balance be zeroed out and any derogatory information be removed from your credit bureau report. Because these are fees and you intend to close it they will normally give in because the don't need any more regulatory complaints, which I woulddo any way.