- Report: #8353
Complaint Review: Capital One. - Richmond Virginia
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Capital One.
Richmond, Virginia, U.S.A.
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Capital One - Fee gotcha *UPDATE ..former employee agrees, ..they are the devil *Consumer Suggestions
Don't do business with them. I have very good credit. Now I have 2 30 days lates on my Credit Report, $125 worth of fees and Capital One just laughed when I asked for an fee adjustment. I have several credit cards with most limits 15-20K, had good credit and got suckered in to accepting a Capital One Card by a nice Telemarketing Agent. Never again!!!!! I will get my $125 back in customer service calls and bad publicity!!!!
Click here to read other Rip-off Reports on Capital One
Click here to read other Rip-off Reports on Capital One
4 Updates & Rebuttals
I now make all my credit card payments online.
#20
Fri, January 11, 2002
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: Lue
Their relationship to the company: Consumer Suggestion
Rebuttal:
I got so frustrated with my statement arriving with a due date within 7-10 days of my receiving the bill (and I'm supposed to allow 7-10 days for them to receive my payment). This is one of the companies' scams. Most customers can't just drop a payment in the mail as soon as they receive their statement.
I now make all my credit card payments online. The payment posts the following business day, and I don't have to worry about a late fee again (which is often more than the original payment due). The other nice thing about online payment is that you can monitor your account daily, and don't have to wait for the next month's statement to catch any 'surprises' in your bill.
I have avoided late fees by making my payments online.
#30
Sun, December 30, 2001
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: Tammy
Their relationship to the company: Consumer Suggestion
Rebuttal:
You can always go online to make your payments. I have avoided late fees by making my payments online. I use to get my bills from them only one week before the due date and of course when you live in Kansas and the bill goes to Washington state it will not get there by the due date. I've had no problems since paying online. I highly recommend it.
I'm a former employee of capital one and i have to agree they are a terrible
#40
Fri, November 30, 2001
They filed the following to the above Rip-Off Report:
Their email: [email protected]
Their name: Russell
Their relationship to the company: Consumer Suggestion
Rebuttal:
I'm a former employee of capital one and i have to agree they are a terrible company to have cards with and to work for the actually called me at 900 at night trying to get me to make a payment yeah you can say thst my cards are passed due and thats because they haven't sent me a bill for 56 monthes i've called them and told them but they've done nothing to help so you can say that they are the devil
NOTICE: Does anyone Know...
#50
Thu, November 29, 2001
Does anyone know the connection (if any) with this company, Capital One and all the others like, Capital Choice Consumer Credit , E-Credit Solutions, Capital Credit Alliance, and First National Credit.
