- Report: #126824
Complaint Review: Capital Vacations /Suntasia Marketing /Paridise Vacation - St. Petersburg FL Nationwide
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Author Not Confirmed
Why?
Capital Vacations /Suntasia Marketing /Paridise Vacation
696 1st Ave. North # 200, St Petersburg FL 33701 St. Petersburg FL, 33701 Nationwide, U.S.A.
Phone:
888-320-6847
Web:
N/A
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Capital Vacations /Suntasia Marketing /Paridise Vacation ripoff St. Petersburg FL Florida
I received a call, it sounded o.k. no money will be taken out of my account untill I review material. 30 days, no materials one withdrawal. I called to cancell, another withdrawal, 2 weeks later, another withdrawal. I am closing my account. If there was any way to talk to them personaly, instead of a machine, "I will get my money back..."
Robert
Austin, Texas
U.S.A.
Robert
Austin, Texas
U.S.A.
2 Updates & Rebuttals
Joe
Here,Florida,
U.S.A.
Here's what to do
#2UPDATE EX-employee responds
Mon, March 06, 2006
If you gave them your bank information, you have two options. You can either have your account closed immediately or give your bank the information about the company and where they're located. The bank will immediately put a block on any transactions they attempt to make. Now, I wouldn't stop there because you will continue to get calls in the future. My suggestion is to send them a simple notarized CEASE AND DESIST certified letter stating that you DO NOT want to be involved with their company in any capacity whatsoever. You are not to receive anymore of their useless promotions either by fax, email, postal mail, cell phone, land line, telegram, telegraph or pony express. Also let them know that if your account is charged they will be held liable for any charges made and any other incurred fees instituted by the bank as well. Make it clear in the letter that you are not to be solicited any more and they are to put you on the DO NOT CALL LIST and if they don't it is a violation of your rights and it will cost them a heavy fine. Corporate address is: Suntasia Marketing 8751 Ulmerton Road, Largo, FL 33771 Corporate Officers can be found on their website: http://suntasia.com/officers.htm I would send the letter to their customer service address you received when you got the package as well as to their corporate address. You can address it to their lawyers name, Donald Booth and a copy of the letter should be also sent to the owners of the company. Please make sure you type out a neat, professional looking letter. DO NOT threaten them with any violence. The more calmly you make your demands, the better off you'll be. Finally, as for being taken off the list, please remember one thing. Telling the agent not to call anymore, cursing at them and then hanging up doesn't help you. If you say, take me off your list, they MUST read you the following disclaimer or else it's a major fine: I'M SORRY FOR THE INCONVENIENCE, YOUR NAME AND NUMBER WILL BE ISSUED ON OUR DO NOT CALL LIST AND YOU'LL NOT RECEIVE FURTHER CALLS. IF YOU HAVE ANY QUESTIONS ABOUT THIS CALL I CAN PROVIDE YOU WITH OUR CUSTOMER SERVICE NUMBER (1-800-853-9982), IF NOT THANK YOU AND HAVE A NICE DAY. Then once they stated the disclaimer, after you hang up, the call MUST be coded as a B9 DNC (Do Not Call). It does take up to 48 hours to take you off their list but if you call their number back, it puts you back on the list b/c the agent will mis-code the call. I suggest as soon as you get off the phone with the agent, send them a certified CEASE AND DESIST notarized letter regardless whether you've joined the program or not, stating you do not want anymore solicitations from Suntasia Marketing or any of its umbrella companies. I promise you if done correctly, chances are you won't hear from them again because if they do, you'll have a legal lawsuit against them. Hopes this helps. Joe
Robert
austin,Texas,
U.S.A.
getting somewhere...
#3Author of original report
Wed, January 12, 2005
Whatever phone number you get with this company hitting #, #, sends you to a operator, but it's a long wait. The more time they spend talking to you, and I, the less money they can take from other people. They say the inital phone call is repesenting (3) companines from the same company, and if you don't call all of the numbers that you receive to cancel they will hold that aginst you...(more to come)
