- Report: #1516270
Complaint Review: Car Shield - St Peters, Lakewood Missouri, Utah
-
Author Confirmed
Why?
Car Shield
503 Pearl Drive, 1597 Cole Blvd #200 St Peters, Lakewood, 63376, 804 Missouri, Utah, United States
Phone:
800-587-4960
Web:
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Car Shield American Auto Shield and Mepco They advertise that if your engine light comes on, you will be fully covered. St Peters, Lakewood Missouri, Utah
CarShield (also use the name American Auto shield and Mepco) intentionally falsely advertises that if your engine light comes on you will be covered . They even show on their television advertisements that they would replace your engine and it would only cost you a $100.00 deductible. Free towing and car rental are also advertised.
My engine light came on my 2017 Hyundaia Elantra after I had been a member of Car Shile dfor 3 months and paid $99.99 each month. When my engine light came on I called Car Shield and they told me that I would have to pay $150.00 extra for the towing. I told them that towing was free so he told me they would be at my house (17 miles from the tow company) in less than 1 hour. 4 and 1/2 hours later and after 3 more phone calls they finally arrived to tow my car the 35 miles to the Hyundai dealership.
They never provided me with the rental car that they are advertising every day (multiple times each day) on the televison on numerous channels. They towed my car on Friday 11 Feb and I spoke to the delaership and they told me they would look at my car on Monday 14 Feb. I received a phone call Monday morning from the Hyundai Dealership informing me that Car Shield had DENIED my claim and that they would pay ZERO to repair my car.
I had to pay out of pocket $937.32. Car Shield NEVER nother to telephone me that they were denying my claim and when I called them and told them taht they were guilty of false and misleading advertisement, they acted like they did not care. I immediately cancelled my contract with Car Shield. The next day Car Shield telephoned me and offered me a $10.00 monthly reduction from $99.99 to $89.99 if I would come back for the life of my contract.
Why would anyone continue to pay a company that DENIES your car repair when tehy advertise that it is covered. If you want to get ripped off go with Car Shield. They will take yor monthly payment, DENY your claim, REFUSE to give you a rental car and try and CHARGE you for towing that they advertise is FREE.
Their rating with the Better Business Bureau (I have been told) is an F. The worse rating that you can have. Thsi is by far, the worse company that you can have for a warranty on your car.
