- Report: #1300665
Complaint Review: Carbonite - Internet
Reported By:
khalil -
North Brunswick, New Jersey, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Carbonite
Internet, USA
Phone:
877-334-7603
Web:
www.carbonite.com
Categories:
Business Rating:
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Carbonite Carbonite Germany GmbH Carbonite Won't Allow to Delete Your own Backup Files and Data Boston Internet
Are you serious???
Carbonite won't allow any easy way to delete or remove your own backup data and files. I purchased their backup subscription for 1 year and used for a couple of months. My computer was crawling to its knees (i7 CPU with 16GB RAM and 1 TB SSD). Are you kidding me? I switched to Microsoft OneDrive and since I made decision I don't repent at all. I also use Google Drive for reduendency backups. My one year is up for renewal and I want to delete my fiels and data from Carbonite but guess what, they do not provide any way to delete your file. You can view online all your files and download but CANNOT DELETE. So I was advised to install software again and disable back and data will be marked to be remeoved after 72 hours and eventually deleted after 30 days.
First of all I DO NOT WANT TO INSTALL YOUR FREAKING SOFTWARE and secondly even when I tried to follow your isntructions, it immediatly started pumping data from my computer to your server. WHAT THE HELL???? Computer CPU went 100% and literally I have to unplug network and remove the software. NOW HOW CAN I DELETE MY DATA FROM YOUR SERVER. WHAT A MESS AND WASTE OF TIME AND ENERGY.
So Carbonate, you can allow to upload and download files and data but CANNOT allow to DELETE. WHY???
While this is not a RIP OFF money but it is 100% RIP OFF consumers' personal data and information. BIGGEST RIP OFF OF THE DECADE.
