Brian
Hunt Valley,#2UPDATE Employee
Fri, December 07, 2012
My name is Brian Delman and I am the Customer Service Manager at CARCHEX. I have contacted Mrs. Dorbin and she was able to provide additional, and helpful information regarding the nature of her complaint. As of this time we have resolved the issue to her satisfaction.
While we attempt to make every customer happy with their purchase, inevitably there are some instances in which a customer may be dissatisfied with their experience. Our commitment to all of our customers is to fairly and promptly address any issues or concerns as they arise. Please do not hesitate to contact our customer service staff at any time for assistance.
As always, the CEO of CARCHEX, Jason Goldsmith, makes his information readily available on our website and every email that is sent out. If you are ever in need of assistance, you can reach him at [email protected] or 1-877-227-2439 ext 1125