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  • Report:  #473144

Complaint Review: CAREINGTON INTERNATIONAL - FRISCO Texas

Reported By:
- miami, Florida,
Submitted:
Updated:

CAREINGTON INTERNATIONAL
7400 GAYLORD PKWY FRISCO, 75034 Texas, U.S.A.
Phone:
800-290-0523
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
This company could not explain why i have a $68.00 charge that i had no knowledge of doing. They also had no knowledge of my name in there records but charges to my card.

The represenative i spoke with, stated this has happened to alot of people and they are getting alot of calls. They also will not return any calls, pointless to leave a number with a supervisor Melissa Moody, she never returned my calls.

I left 5 messages and she NEVER called back. This company is a RIPOFF!!! THEY HAVE NO EXPLANATION FOR MY CHARGES !!!!!

Judy

miami, Florida

U.S.A.


1 Updates & Rebuttals

Kris

Frisco,
Texas,
U.S.A.
Careington works with consumers to find resolutions

#2UPDATE Employee

Tue, July 28, 2009

Careington takes pride in assisting members at every step in the membership experience. Careington is a discount medical plan organization located in Frisco, TX that offers various discount plans to help consumers save money at participating providers. Careington offers the plans directly to the public through on-line applications, physical applications, and telephonic sales. Careington also contracts with marketers to offer the discount medical plans. All discount medical plans offered by Careington do have a trial period that begins from the time the consumer receives the written membership material. If a consumer cancels within the trial period they will be refunded their money, less the one-time processing fee. Careington has established a refund committee to help fairly and efficiently process all cancelations and refund request. The Careington refund committee also weighs the circumstances outlined by the consumer in the complaint process to reach a resolution that is satisfactory to the consumer. Our member service department handles all complaints with great care. We are here to help you resolve any concerns you may have with Careington or any of our marketers. To help us expedite your request please contact me at 800-441-0380 ext. 2830 or [email protected] so we can quickly and thoroughly investigate your account and ensure a satisfactory resolution is reached. Sincerely, Kris K. Virgin Director of Licensing and Regulation Careington International Corporation 469-252-5830

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