Complaint Review: Carnival Cruise Lines - Miami Florida

I am responding the the person who rebutted the pregnancy issue, by quoting a paragraph from Carnivals "contract" I myself have had terrible problems with Carnival, but with THIS issue, I would like to defend the pregnant niece. Yes, it DOES say that you can't be far advanced in pregnancy in the ticket contract..but the passenger doesn't GET a COPY of that contract until about 3 weeks before the sail date! If no one told her about the rules pf pregnancy, how was she to KNOW?? Most cruises are booked and PAID for MONTHS in advance. They don't send you a copy of the contract untill the cruise is very close. My guess is, if they had read their ticket book when it arrived, and tried to cancel their cruise, Carnival would have charged them ANYWAY, as THAT is the type of crummy company they are.

We did not get that information until we arrived at the cruise terminal. We did not book online, we booked directly with Carnival by telephone. This policy is new according to Carnival and something that they admitted should have been asked to us by telephone upon booking, but was not. They allow every other possible affliction to board their ships, and merely suggest that you "consult your physician." This policy is strictly discriminatory against women, since there is no male equivelant to pregnancy. It's very easy to look up rules after the fact and once I point out what they are, it is completely another matter to be told the rules after you pay and arrive at the terminal, become stranded, are treated like dirt and get zero response in every form of contact to them for remuneration. I'm noticing everyone on here stating the same thing, they have your money and don't respond to your complaint. That's a problem company and one that has a bad reputation no matter how you look at it.

The following was taken directly from the Terms and Conditions section of the Ticket Contract: b) Carnival and the Master each reserves the right to refuse passage, disembark or confine to a stateroom any Guest whose physical or mental condition, or behavior would be considered in the sole opinion of the Captain and/or the ship's physician to constitute a risk to the Guest's own well-being or that of any other Guest or crew member. Passengers who will enter their third trimester(twenty seventh week) of pregnancy by the time of the voyage and infants less than four months old shall not be permitted to board the vessel. Carnival and the Master reserve the right to disembark any guest whose behavior affects the comfort, enjoyment, safety or well being of other guests or of any crew. It is not discriminatory, apparently it is for the safety of the mother and the unborn baby. In another section of the contract, they state there may not be a physician on board the ship: (a) The Guest admits a full understanding of the character of the Vessel and assumes all risks incident to travel and transportation and handling of Guests and cargo. The Vessel may or may not carry a ship's physician or other medical personnel at the election of Carnival. While at sea or in port the availability of medical care may be limited or delayed. Guest acknowledges that all or part of their voyage may be in areas where medical care and evacuation may not be available. Guest agrees to indemnify and reimburse Carnival in the event Carnival elects to advance the cost of emergency medical care, including medical care provided ashore as well as transportation and/or lodging in connection therewith. I read so many reports on here where someone does not read materials that are readily available online before making a major purchase. I'm not trying to downplay your frustration with this incident. Just reporting the facts that I found at the Carnival website.