- Report: #1493946
Complaint Review: CarParts.com - La Salle IL
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Author Confirmed
Why?
CarParts.com
761 Progress Parkway 61301 La Salle, 61301 IL, United States
Phone:
1-866-529-0412
Web:
https://www.carparts.com/
Categories:
Business Rating:
(0)
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CarParts.com Shipped the wrong part and charged for shippin it back.. La Salle IL
I used their online part filter correctly and was sent the wrong part which I had to send back to get a refund issued but the shipping was more than the price of the part. I contacted them I told them that their online filter doesn't make the distinction between vehicles that change model parts mid-year, which is the only reason I can think of for the wrong part.
I was told to get more information on my truck so that when i buy from them again i will be sure to get the right part. What??!! The fault is entirely theirs and i should have been reimbursed for the cost of shipping as well as the price of the part.
