- Report: #1484036
Complaint Review: Carvana - Tempe az
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Author Not Confirmed
Why?
Carvana
Tempe, az, United States
Web:
carvana.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Carvana Failed to deliver car when promised Tempe az
Still waiting on my car. I would definitely not trust their advocates when they say they will have the car delivered, nor would I put any faith in the confirmed delivery time they send. After multiple issues including trade-ins, dealing with over 10 of the Carvana advocates (who all promised to call me back but never did), and have a 36 hour technical glitch that prevented anything occurring with my account (including delivery scheduling).
I can wholeheartedly say that I will not recommend this company to anyone. They have my money, and I currently have car insurance on a car that they claim can not be found. After guaranteeing delivery several times, I am not not guaranteed any time in the next week because they can not locate the car. This is very disappointing customer service and very a poor business model. Buyers beware!!
1 Updates & Rebuttals
The Dog
United StatesA Poor Business Model? How About a Dumb Consumer Matter!
#2Consumer Comment
Mon, August 26, 2019
If what you're talking about is you bought a USED CAR, sight unseen, you need to have your head examined for an incredible lack of common sense!
