Still waiting on my car. I would definitely not trust their advocates when they say they will have the car delivered, nor would I put any faith in the confirmed delivery time they send. After multiple issues including trade-ins, dealing with over 10 of the Carvana advocates (who all promised to call me back but never did), and have a 36 hour technical glitch that prevented anything occurring with my account (including delivery scheduling).
I can wholeheartedly say that I will not recommend this company to anyone. They have my money, and I currently have car insurance on a car that they claim can not be found. After guaranteeing delivery several times, I am not not guaranteed any time in the next week because they can not locate the car. This is very disappointing customer service and very a poor business model. Buyers beware!!
The Dog
United States#2Consumer Comment
Mon, August 26, 2019
If what you're talking about is you bought a USED CAR, sight unseen, you need to have your head examined for an incredible lack of common sense!