1, Report:
#1531977
Posted Date:
Apr 02 2024
Carvana Deal was approved and canceled at the last minute at almost the exact delivery time. Phoenix AZ
I purchased a vehicle from Carvana. I got everything approved (i have proof). Scheduled for delivery between 8:00 a.m. and 11:a.m. on April 2nd. I paid a shipping fee of $1,950.00. I only paid this because I was already approved and ready to go.
On delivery day, the delivery d...
Entity
Categories: Auto dealer
2, Report:
#1530988
Posted Date:
Mar 04 2024
Carvana Sold me a lemon Tempe Arizona
Purcahsed a vehicle on 05/05/22. By 06/06/23 the motor had seized. Contacted Carvana and was told there was nothing they could do. Caravana DOES NOT stand behind their cars. Once bought your on your own. Carfax claimed factory defect had been resolved but this was not true. DO NOT b...
Entity
Categories: Auto dealer, Auto Dealers, Auto Extended Warranty, Auto Shipping Companies
3, Report:
#1530737
Posted Date:
Jan 18 2024
Carvana Buyer beware
To whom may concern?
Weather you take care of my issue or not I will continue to write negative reviews every single week to let others know not to trust you guys. Someone needs to warn the customers about your tactics. I will take ads on how bad you guys are really are. You ...
Entity
Categories: Auto Dealer Repairs, auto Emission inspection
4, Report:
#1530675
Posted Date:
Jan 15 2024
Carvana DriveTime Carvana listed vehicle as Clean Carfax - Never been in crash. However, Carfax showed Crash - Moderate Damage Tempe Arizona
Carvana listed vehicle as Clean Carfax - Never been in crash. However, Carfax showed Crash - Moderate Damage.
I did not see this until after vehicle purchase. I contacted Carvana to discuss. Carvana customer representative stated sorry about that, but was unable or unwilling to do...
Entity
Categories: Auto dealer
5, Report:
#1530279
Posted Date:
Dec 20 2023
Bridge crest Financial Service Company Los Angeles CA
Bridge crest is the financial branch of Carvana. When I tried to make my first payment, they refused to allow me to make a payment VIA my credit card and tried to force me into auto pay. I refused. They also tried to get me to pay VIA a debit card. I do not own a debit card. Then th...
Entity
Categories: Financial Services
6, Report:
#1530278
Posted Date:
Dec 19 2023
Carvana Refuse to allow Binding Arbitration as contract Requires Tempe Arizona
When Carvana delivered the car that I bought they did not give me a copy of the contract and did not tell me what the account number was and where I was supposed to make my first payment. My first payment was due on 1 December 2023. After not hearing from Carvana I telephoned them o...
Entity
Categories: Auto Dealers
7, Report:
#1528848
Posted Date:
Sep 23 2023
Hyundai Carvana Had engine seize at 82000 miles on 2011 Sonata Pima AZ
Bought a car from Carvana of which I'll also be filing a report. Bought car used with only 72000 miles on it. Drove less than 13000 mile, 13 months and engine seized with absolutly no warning. Had knock sensor installed at previous recall which turned out to be about totally useless...
Entity
Categories: Auto dealer
8, Report:
#1525139
Posted Date:
Mar 18 2023
CARVANA/BRIDGECREST Bridgecrest Credit Company, Carvana, LLC Carvana/Bridgecrest SCAM REVEALED
I am a legal researcher and as such dug all the way down on Carvana/bridgecrest.
Carvana Captures a block of credit for the full value of the car. You Sign a promise and they keep the credit capture and give you a repayment contract. The security Interest in the car YOU give it to T...
Entity
Categories: Car sales
9, Report:
#1518678
Posted Date:
Sep 17 2022
Carvana False Advertising!!
I purchased a automobile from these jerks, they said I would get it on the 22nd of May, They delayed my pick up to 29th, then delyed it again to the 8th of the next month. I was told that they had to switch out the battery although the car previously passed A 150 POINT INSPECTION!...
Entity
Categories: auto financing, Car Leasing/Sales, Car sales
10, Report:
#1520754
Posted Date:
Sep 06 2022
Carvana Sh*t Happens Douglasville Georgia
Our house was struck by lightning a month ago, and our insurance company handled that right away for us. Next month, our car was struck by lightning and totaled. Dealing with insurance again; it was handled smoothly. Now comes the part where we need a new car.
Enter Carvana. We pick...
Entity
Categories: Car Buyers, Delivery
11, Report:
#1520894
Posted Date:
Sep 01 2022
Carvana Sold a seriously damaged vehicle to me Rome GA
The first vehicle that I received from Carvana had to be returned due to body and mechanical issues. I thought it was a fluke and I selected another vehicle. Bad decision. When I got it, the body of the vehicle looked good for a used car and it ran well. Then the bumper started fall...
Entity
Categories: Auto Dealers, Car Buyers
12, Report:
#1518932
Posted Date:
Jun 08 2022
Carvana Sold me a lemon Tempe Arizona
What I experience with Carvana. I bought a 2011 Ford Fiesta. Yes, I had 7 days to decline to keep it. However, when your new car spends 5 days getting fixed for discrepancies you don't know that it might be a lemon yet. Frankly, Carvana just couldn't have performed the 128 point in...
Entity
Categories: Car sales
13, Report:
#1515582
Posted Date:
Apr 20 2022
SHOTTENKIRK TOYOTA OF WEATHERFORD, TX Shottenkirk Toyota of Weatherford is the dealership that gives used car dealerships a bad name. Google BUYER BEWARE! SHOTTENKIRK TOYOTA IS THE USED CAR DEALER OF NIGHTMARES! Weatherford texas
Shottenkirk Toyota of Weatherford is the dealership that gives used car dealerships a bad name. Google Shottenkirk Toyota Complaints and find a history of pages and pages of false advertising complaints and non-warranty compliance complaints a mile long! I went in last week to test...
Entity
Categories: advertising scam
14, Report:
#1517505
Posted Date:
Apr 08 2022
LEXUS OF RAMSEY NJ Customer Interaction with Salesforce Ramsey NJ
STAY AWAY!!!
I normally don't write such reviews, but I was so insenced by this interaction, I felt compelled to.
I had contacted Lexus of Ramsey NJ via internet about a particular 2021 vehicle. I should have known better, when it took several emails and phone messages left to ...
Entity
Categories: Auto dealer
16, Report:
#1517059
Posted Date:
Mar 22 2022
Carvana Failure to deliver TitleI began calling their Tempe Arizona
Bought my vehicle on 7 Sep 21 with cash, fully paid. As of 22 March 22 I still await the Title for my vehicle. I began calling their customer service number after the second temporary tag in January 2022. The friendly bot on the website was no help at all.
I spoke with at least 6 di...
Entity
Categories: Auto Dealers
17, Report:
#1515892
Posted Date:
Feb 08 2022
Carvana Sold me a lemon and breeched contract Novi, Tempe Michigan, Arizona
They just screwed me royally, I didn't even get a chance to take the car for a check at a mechanic because the one they sold me was junk!
it won't hold a charge at all, when I went to turn on the lights (which I couldn't check during the day it took them so long I had to run straigh...
Entity
Categories: Auto dealer
19, Report:
#1513344
Posted Date:
Nov 29 2021
Carvana will not provide registration or title to my purchased vehicle Georgia
I purchased a vehicle from Carvana on June 16, 2021 from Atlanta Georgia. I reside in TN and the car was delievered to me. I have had it for 4.5 months now and still no registration and/or title, as the car is paid for. After the last temp tag expired on 10/24/21, I was advise...
Entity
Categories: Auto Dealers
20, Report:
#1505883
Posted Date:
Mar 10 2021
Ryan Aguirre Aka Ryan Aka Ryan Lee Took $15000 worth of assets (phones, computers, headsets etc) and sold it behind my back. This is a dangerous man and should not be trusted College Station Texas College Station Texas
I met Ryan through a friend of mine after staying at their place for a week. I barley had a place to stay and things were pretty unstable with my parents. After the first few times we met he found out about my situation and told me he can help me out. He said that him and his cousin...
Entity
Categories: deceitful
21, Report:
#1503394
Posted Date:
Dec 29 2020
BRIDGECREST BRIDGECREST REFUSES TO WORK WITH PEOPLE DURING COVID-19 Phoenix Arizona
BRIDGECREST is an auto lender, who people are FORCED to use when buying a car from CARAVANA. BRIDECREST who, during the middle of a Pandemic, are UNWILLING to work with people who lost their jobs and were off work for only 2 month even though they have a payment plan and deferral ...
Entity
Categories: Money Lender
22, Report:
#1498977
Posted Date:
Aug 20 2020
www.centraldispatch.com Cox Automotive / Manheim Auto Auction / Carvana / Kelly Blue Book / Dealertrack They do not fine or suspend or kick brokers off their system when they post loads without a contract. New York New York
This is why www.centraldispatch.com sucks....
This is why Central Dispatch Sucks. Three different brokers posting the same load. Carriers hate having to figure out who has the load. These three carriers post loads without a contract because idiots at Cox Automotive and lazy ...
Entity
Categories: Auto Shipping Companies
23, Report:
#1497737
Posted Date:
Jul 17 2020
Carvana Lied about the condition of the vehicle Winder GA
I purchased a car online. Carvana states: We put each vehicle through a 150-point inspection so that you can be 100% confident in the quality and safety of your vehicle. This inspection includes everything from tread depth of tires to thickness of brake pads to exterior paint quali...
Entity
Categories: Used Cars Sales
24, Report:
#1490214
Posted Date:
Jan 11 2020
Vroom (Texas Direct Auto/Vroom.com) Vroom Texas Direct Auto Texas Direct Auto Auction Vroom.com Left Gate Property Holding, LLC d/b/a Texas Direct Auto Refused to Honor 7-Day Buyback Guarantee on Defective Car Stafford Texas
I am writing as nobody will even speak to me without shutting me down instantly after the initial few calls - which went well until the actual day to buy back the car - (2014 Jaguar F-Type S VIN: SAJWA6FC8E8K01036) which had an issue with leaking coolant (known issue for this year/m...
Entity
Categories: Auto Dealers
25, Report:
#1486311
Posted Date:
Oct 13 2019
Carvana Online Car Sales Beware of Carvana Tempe Arizona
My 2019 Honda CR-V ex- leather had only 600 miles and was in like-new condition. We had to start selling it after the 1st week because my son was nauseated from the car rides. I received my quote to sell my car to Carvana and it was $26,746. At the end of the process, it decreased a...
Entity
Categories: Car sales