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  • Report:  #664381

Complaint Review: CCBill.com - Internet

Reported By:
The Voice - Portsmouth, Virginia, United States of America
Submitted:
Updated:

CCBill.com
Internet, United States of America
Phone:
Web:
ccbill.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Thank God for Chase because they saved me at least 100 dollars.  I came home from work and checked my E-mail, I see I have one from Chase notifing me of a "suspicious" charge on my card.



I call Chase, they only have the name of CCBill.com and a 888 number, they tell me to call them.  Of course, I promplty call the 888 number and ask what site did I supposedly make a purchase.  After being on hold for 10 minutes they are unable to locate the client site that the purchase was made. 



I promptly call Chase back and cancelled my card, they are now sending me a new one and conducting an investigation.  Be very wary of where you make purchases, I was lucky, my card company caught the suspicious charge and not only declined the charge, but contacted me immediatly.  When I called Chase back to confirm that it was a fraudulent charge, they indicated that not only were several more charges put through, but someone was trying to make a transaction at the same time that I was on the phone. 



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