Dawn
Corona,#2Consumer Comment
Fri, February 07, 2003
CCS lied to you. They go by last names. That's the first thing they asked for when I called them. Then they ask your first name and tell you your address and ask you to verify other information. They give you your member number, but for them to tell you they can't cancel the card because they don't go by last names is pure bull. You should have been immediately directed to a supervisor as I found out the hard way.
Dawn
Corona,#3Consumer Comment
Fri, February 07, 2003
CCS lied to you. They go by last names. That's the first thing they asked for when I called them. Then they ask your first name and tell you your address and ask you to verify other information. They give you your member number, but for them to tell you they can't cancel the card because they don't go by last names is pure bull. You should have been immediately directed to a supervisor as I found out the hard way.