- Report: #538922
Complaint Review: CD2U Cigarettes Direct To You - Louisville Kentucky
Reported By:
ashiswaycool -
Hoosick Falls, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
CD2U Cigarettes Direct To You
6216 Strawberry Lane Louisville, 40214 Kentucky, United States of America
Phone:
(502) 367-6646
Web:
http://www.dbestone.com
Categories:
Business Rating:
(0)
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CD2U Cigarettes Direct To You CD2U, Chavez Inc. Placed order 12/07/2009 - recieved invoice - echeck cashed 12/10/2009 - no shipment e-mail - no cigarettes. Louisville, Kentucky
I placed an order on Monday, December 7th, 2009 over the phone at approximately 9PM. I have been ordering from CD2U for over a year now - and have had limited issues with them. I normally get my shipping info 1-2 days after I place my order. On Thursday - when I realized I hadn't heard anything - I called the company's 800 number only to fine an automated message with no option for me to speak to someone or anything - just saying that they can not take orders at this time. I have e-mailed '[email protected]' twice - even though it states not to write to that e-mail address - with no response. The money came out of my account on Thursday, December 10th, 2009 - I tried to call AGAIN figuring someone would be available then with no luck. I'm kind of stuck and really don't know what to do at this point. I called my local police department and was advised to file a grievance with the Kentucky Attorney General. If I don't get my cigarettes today when I get home from work [Monday, December 14th, 2009] I will proceed to take that action and any other action necessary to get my $84.05 back - or my cigarettes. I have located an Israel Chavez's [the alleged owner of the company] phone number(s) in Louisville, KY - I tried to call it last night - with no answer. Here are the numbers if anyone else would like to try: (502)368-5987, (502)614-7029 & (502)614-7030.
2 Updates & Rebuttals
ashiswaycool
Hoosick Falls,New York,
USA
NYS Attorney General
#2Author of original report
Mon, December 14, 2009
I have spoken with the Louisville, KY Department of ATF and they advised me to contact my state's Attorney General's office. I suggest you all do the same. I have filled out my form and will be mailing it and all of its supporting documents out today.
ashiswaycool
Hoosick Falls,New York,
USA
Other information
#3Author of original report
Mon, December 14, 2009
I just looked at the scanned copy my bank has of the 'check' and it appears that Chavez, Inc. [CD2U, Cigarettes Direct, etc.] banks through Bank of America. It has the account number on there and everything. I'm only 24 so I'm really unsure what I can do with this information, but I've been advised in the last hour to go to my bank to discuss this matter.
