- Report: #1345078
Complaint Review: Centurylink - Athens Texas
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Author Confirmed
Why?
Centurylink
213 E Corsicana St Athens, Texas, USA
Phone:
(903) 207-4455
Web:
www.centurylink.com
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Business Rating:
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Centurylink Not getting speeds paying for Athens Texas
We live out in the county so only two choices for internet. Satellite internet is well over $100/month, so we went with Centurylink internet which is DSL. We were told due to were we are on the trunk line we can only receive 3mb downloads. After months of wondering why I cannot stream music I began checking the speeds throughtout the day and all through the night. Within a 24hr period, we get up 2.92mb on average of three hours in the early mornings. Between the hours of 3p and 2am the speed drops to less than 1mb.
We pay $35/ month for 3mb and on a monthly average, less than 50% of that is at the speed we are paying for. Due to this, I have to go to the puplic libary to use their computers to complete my online University coarses that I am taking. They only allow one hour use per day, so in other words my internet at home is completely usless.
Myself and my wife have called SO many times and go through the same crap with them each and every time.
Moral to my rant is, Centurylink is like all the other cable compaines, they really do not care about their customers and take avantage of rural customers by charging a higher price for way slower internet speeds.
