- Report: #1094191
Complaint Review: Chamberlain Photography - Downers Grove Illinois
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Author Not Confirmed
Why?
Chamberlain Photography
6900 S. Main St. Downers Grove, Illinois USA Downers Grove, 60516 Illinois, USA
Phone:
(630) 963-7200
Web:
http://www.chamberlainrestoration.com/
Categories:
Business Rating:
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Chamberlain Photography Chamberlain Restoration Photos held hostage! Downers Grove Illinois
When you inquire about restoration of an original, not a copy but an actual restoration, Mark says he wants to physically see your photo[s] and will email a shipping label. Use it and your photo[s] will be held for ransom. If after getting an estimate you decide not to use his outrageously overpriced service [$200-$400 to make a copy?!] he'll charge you about $60 to send it back. The 100+ year old photo I sent was 5" in diameter, was adhered to a tin frame, and couldn't have weighed more than 8-10 ounces. It should have cost under $10 to ship.
If he wants to charge a consltation fee, he should--- and I would have paid it. But this is an underhanded business practice and I'm glad I didn't trust him with my photo any longer than I did. Had he allowed me to use a credit card I would have disputed the charge once my photo was safely returned to me. No doubt that's why he doesn't permit it. That should have been a red flag but by that time he was already in possession of my photo.
