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  • Report:  #432571

Complaint Review: Chase Mastercard - Chase Marathon Mastercard - Nationwide

Reported By:
- des plaines, Illinois,
Submitted:
Updated:

Chase Mastercard - Chase Marathon Mastercard
chase.com/marathon Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been a Chase Mastercard customer for years. My credit is excellent - FICO over 800. I am never late on a payment.

I just received a notification from Chase that my interest rate is going from 7.99% fixed to PRIME + 8.99 variable. That's about 12.25% right now.

I called, they basically told me there's nothing I can do about it except to close my account. The customer service people JUST COULD CARE A LESS, or they are trained to care a less. It's not even the money. I don't carry a large balance most of the time. It's this insulting way Chase conducts business that is most troubling.

This is EXACTLY why Chase is in trouble and EXACTLY why they should FIRE without bonus the idiots at the top who make moronic decisions like this. They are chasing away their very best customers. Only the ones who can't change cards will stick with them. This of course would be people with credit challenges. And believe me I sympathize with people who have been hit hard by the recession, and are finding themselves in tough spots they probably never expected.

Our government should have let the big banks FALL FLAT on their butts. They should confiscate all the money paid to these incompetent execs and BAN them from working in finance of any kind, ever again. And the taxpayers should have all gotten fat checks back from the gov't. THAT should have been the bailout strategy!

These execs STOLE all the bailout money that we, taxpayers, provided-then they slap their taxpayer customers with baseless interest rate hikes.

I loathe Chase Bank. As soon as I get a new card I will be closing this account and NEVER set foot in a Chase Bank again.

John

des plaines, Illinois

U.S.A.


4 Updates & Rebuttals

Flynrider

Phoeix,
Arizona,
U.S.A.
So, what's the ripoff?

#2Consumer Comment

Wed, March 11, 2009

Did Chase ever promise you that they wouldn't raise the interest rate on your card? I don't think they did. In case you haven't noticed, all banks are raising rates on credit cards. You shouldn't expect things to be different after you switch cards. Credit card agreements allow banks to do pretty much whatever they want with interest rates. When times are bad, you can expect the banks to exercise their options in these agreements and raise rates. The typical card agreement gives the bank all of the options and the consumer has none. That's why borrowing money via a revolving credit account (at any bank) is a dumb idea. I use my credit card all the time. I don't really care what the bank charges for interest because I refuse to carry a balance. They don't make a penny in interest. If I need to borrow money, I'll get a proper loan with a guaranteed interest rate.


Flynrider

Phoeix,
Arizona,
U.S.A.
So, what's the ripoff?

#3Consumer Comment

Wed, March 11, 2009

Did Chase ever promise you that they wouldn't raise the interest rate on your card? I don't think they did. In case you haven't noticed, all banks are raising rates on credit cards. You shouldn't expect things to be different after you switch cards. Credit card agreements allow banks to do pretty much whatever they want with interest rates. When times are bad, you can expect the banks to exercise their options in these agreements and raise rates. The typical card agreement gives the bank all of the options and the consumer has none. That's why borrowing money via a revolving credit account (at any bank) is a dumb idea. I use my credit card all the time. I don't really care what the bank charges for interest because I refuse to carry a balance. They don't make a penny in interest. If I need to borrow money, I'll get a proper loan with a guaranteed interest rate.


Flynrider

Phoeix,
Arizona,
U.S.A.
So, what's the ripoff?

#4Consumer Comment

Wed, March 11, 2009

Did Chase ever promise you that they wouldn't raise the interest rate on your card? I don't think they did. In case you haven't noticed, all banks are raising rates on credit cards. You shouldn't expect things to be different after you switch cards. Credit card agreements allow banks to do pretty much whatever they want with interest rates. When times are bad, you can expect the banks to exercise their options in these agreements and raise rates. The typical card agreement gives the bank all of the options and the consumer has none. That's why borrowing money via a revolving credit account (at any bank) is a dumb idea. I use my credit card all the time. I don't really care what the bank charges for interest because I refuse to carry a balance. They don't make a penny in interest. If I need to borrow money, I'll get a proper loan with a guaranteed interest rate.


Flynrider

Phoeix,
Arizona,
U.S.A.
So, what's the ripoff?

#5Consumer Comment

Wed, March 11, 2009

Did Chase ever promise you that they wouldn't raise the interest rate on your card? I don't think they did. In case you haven't noticed, all banks are raising rates on credit cards. You shouldn't expect things to be different after you switch cards. Credit card agreements allow banks to do pretty much whatever they want with interest rates. When times are bad, you can expect the banks to exercise their options in these agreements and raise rates. The typical card agreement gives the bank all of the options and the consumer has none. That's why borrowing money via a revolving credit account (at any bank) is a dumb idea. I use my credit card all the time. I don't really care what the bank charges for interest because I refuse to carry a balance. They don't make a penny in interest. If I need to borrow money, I'll get a proper loan with a guaranteed interest rate.

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