Cis worldwide
Boston,#2UPDATE Employee
Fri, October 16, 2009
Dear Karen,
I would first like to say that we at CIS Nationwide are very sorry to hear of your loss.
It can be very hard to put your trust in an online company these days. We stand behind our product and our customer support staff is standing by to assist customers in searches and to answer any questions and concerns that they may have.
I have investigated your account and it appears that you may have misunderstood the service that you purchased.
We wish to inform you that our services may not be used to determine a consumers eligibility for credit or insurance for personal, family or household purposes
CIS Nationwide provides access to data compiled and maintained by third parties. We do not create, verify or guarantee the accuracy of such data.
CIS Nationwide is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"). The information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports as defined in the FCRA. CIS Nationwide and its vendors shall not be held liable for any indirect, special, incidental, consequential, or exemplary damage arising from your use of the websites or for any other claim related in any way to your use of the websites.
This is clearly stated in our Terms and Conditions page which all customers must agree to before they are permitted access to our checkout page.
I would like to urge any CIS Nationwide customer experiencing difficulties with our service to please contact customer service via email or by clicking on Help within the CIS Nationwide Members Area.
From all of us at CIS Nationwide wishing you a good day and best of luck on all of your future investigative endeavors!