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  • Report:  #1283076

Complaint Review: CIS Worldwide - Internet

Reported By:
tuugi - Mesa, Arizona, USA
Submitted:
Updated:

CIS Worldwide
Internet, USA
Web:
CISworldwide.com
Tell us has your experience with this business or person been good? What's this?

As a very satisfied customer of CIS Worldwide for many years, I had no hesitation to pay $29.95 for a search I previously got for free (i.e., no additonal fee).   Imagine my absolute disguss to pay $29.95 for a "30 credit" search (whatever THAT means) only to not get the information I searched for.  A name like Scott Smith, you'd think, would yield many, many searches, but I got a few names -- none of which was the one I wanted (because i know the birthday) so I didn't even bother to go to a page to see the results.  This was for six different searches (including one of myself).  Imagine, also, that one name yielded information that I know for a fact was incomplete  (again, because of information I already know). Imagine, finally, my horror that my after six searches that yield no resuls, when I discovered that my $29.95 was deplete, and that if wanted to search for anything else, I needed to pay more.  

Customer Service did respond to my request (in less than 24 hours), but did not address my issues.

OK.  They have my money.  I was the fool.  Because I'd been a customer for many years, I didn't bother checking Rip-Off Reports.  The joke is on me.  I will never use this company again, and hope they come to reap what they've sown.



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