- Report: #425503
Complaint Review: Citi Financial Auto - Internet
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Author Confirmed
Why?
Citi Financial Auto
www.citifinancialauto.com Internet, U.S.A.
Phone:
800-4861750
Web:
N/A
Categories:
Business Rating:
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Citi Financial Auto Automatic Draft started without my approval Coppell Internet
I have been with citi fi since 12-27-2007. They financed my suburban. I made online payments monthly for the first 10 months. Then the internet started messing up. I called and it was fixed. Then I could only make phone payments after that. On 2-11-09 I made my usual payment. Then on 2-12-09 they took it upon themselves to take out a payment for me. I never authorized an automatic draft. They want my bank statement and a bank letter head stating that they pulled out the money by accident and that they are responsible for the overdraft fees that I have incurred. No one will help me and they keep telling me everything I do not want to hear. The service dept is apparently in another country. I told them that I was going to record my conversations and then the supervisor went silent and would not say another word.
Stay away. Luckily my bank is treating it like fraud and I will get the fees and my money back, but it will be another 8 days before it is all said and done.
pick another company before you use them for your financing.
Thesnaponman
Killeen, Texas
U.S.A.
Stay away. Luckily my bank is treating it like fraud and I will get the fees and my money back, but it will be another 8 days before it is all said and done.
pick another company before you use them for your financing.
Thesnaponman
Killeen, Texas
U.S.A.
