- Report: #499262
Complaint Review: Citimortgage - Citicorp - Citibank - Citigroup - Internet
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Author Confirmed
Why?
Citimortgage - Citicorp - Citibank - Citigroup
www.citimortgage.com Internet, United States of America
Phone:
8006850935
Web:
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Citimortgage - Citicorp - Citibank - Citigroup Citi, Citibank Citimortgage is charging me for insurance property fees for a property that I do not own. Internet
I received a phone call from Citimortgage saying that I owe them $900+ for this year. The fees were for some taxes and documents that they processed for a property that I did not own. Basically, Citimortgage is charging me property insurance ad other legal documents for a property that I do not own.
How are they able to insure the property anyway? I do not own the property. How are they able to file any documents on my behalf. Again, I do not own the property. I spend 3 days trying to get to the bottom of this mess. The reps are unable to assist me and kept passing me to another person who should be able to help. I have been transfered so many times and I even went to Citibank but no answers. I asked for a copy of the insurance and other documents but the rep hangup tha phone and did not even attempt a call back. Citimortgage is threating me with a lien on the property. Well, how can they do that - I don't own that property.
If the charges were a consistent policy, then they would have charged every year and I would have been made aware of the account. According to the rep ID#8544370, the account was opened in 2004. The balance of the line of credit is $0 up until July of 2009. Then suddenly Citimortgage decided to charge my account $900 for insurance plus $200 for membership fees. I think this is fraud.
Who can I contact to sue this company? Obviously there are many frauds and abuses involved.
