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  • Report:  #527175

Complaint Review: Clayton Homes Vanderbilt Mortgage - Birmingham Alabama

Reported By:
Angel - Memphis, Tennessee, United States of America
Submitted:
Updated:

Clayton Homes Vanderbilt Mortgage
P.O.Box 2252 Birmingham, 35246-0042 Alabama, United States of America
Phone:
8009707250
Web:
www.VMF.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We have had a lot of money problems  sence we  moved here. First my husband lay off and got another job didnt pay as much.Our payments went up on our home.We have tried so hard to keep up.We called Vanderbilt about there hardship package and they turned us down. Now we are 2 payments behind and they are saying they will have us out of our home in 30 days if we dont have all pass amount payed in 2 days .There is no way . We are trying to do a hardship modification and Vanderbilt is really getting ugly.They are making all kinds of threating phone calls. They are very rude. They do not have to be so ugly and rude to try to collect pass patments if a preson is behind they are having enough problems with out a company being so rude!!!



        Im not working I have a handycap mother I am taking care off and a specialneeds child. My moter is one step from living in a wheel chair ,heart problems,bad Diabetic and many more health problems. We movied here to take care of my mother the Dr said she couldnt live alone any more.We dont know what to do.I do know Vanderbilt could work with us on the hardship package in stead of trying to take our home.I wish I had never heard of Vanderbilt Mortgage



12 Updates & Rebuttals

Really?

United States of America
Vanderbilt did us about the same way

#2Consumer Comment

Thu, January 19, 2012

My husband and I had just started our own trucking co and it was actually doing very well when my husband was 1000 miles away from  home in another state and had a brain bleed and I barely managed to get him and his truck back home and since then he has had 3 brain surgeries. Now a yr 1/2 later we lost our mobile home,business,truck and personal vehicles and just about all our furniture and home content.

 Now losing everything I can handle but the rudeness and the way vanderbilt come after us even knowing the situation was evil and despicable. Telling me I should be ashamed of myself for not paying our mortgage and then telling me that it didn't matter if we didn't pay them another cent but that they are secured by the FHA loan we had and that they would get their money regardless and then the gov would come after us for the balance. I mean we payed for that mobile home for 14 yrs and payed double what the original cost was but that didn't mean jack to them.

So with all your fancy laws and your government deals and protection I hope and pray for all the souls involved because when it is all said and done and the judgement is nigh I pray to GOD your soul is right because you have messed with a child of GOD. HE will have the last word.

GOD Bless the original poster and I pray you are doing well and that you have been or will be justified. Unfortunately bankruptcy is our fix but it happens to the best of us and it is just man's laws anyway. GOD Bless you!


voiceofreason

North Carolina,
United States of America
Contact Warren Buffet's office

#3Consumer Comment

Mon, July 11, 2011

Contact Warren Buffet's office: 3555 Farnam Street, Omaha, Nebraska 68131. Phone: 402-346-1400.
Fax: 402-346-3375. Nothing to lose by appealing to his executive staff for help. He runs Clayton's parent company, Berkshire Hathaway.


shovelhead

knoxville,
Tennessee,
United States of America
very bored

#4General Comment

Thu, June 30, 2011

IN responce to briana... you must be very bored.. hide behind aclick and a mouse.I would almost bet money that you didnt work for vanderbilt.. home first. etc.IF you did prove it!  SO keep on workin whith whoever you work for [most likely some big fin. comp. from up north] and quit down ing these good folks.Because what these folks are saying is true!   Been there done that.


briana riche

e,
Tennessee,
U.S.A.
Arent we nasty

#5UPDATE EX-employee responds

Thu, December 10, 2009

This is for the person who responded to me. I was just clarifying what you were saying about the ripoff of a goverment modification is. It is voluntary program that is a ripoff. All it does is reduce your payment to 31% of your gross (not net) income. It does not take into consideration any of your other bills. Also what about all the people who actually work hard and make all their payments on time, does nothing for them. Because i did not buy something i cannot afford and work hard to pay all my bills on time (even when was out of work for 6 months aug 08- jan 09) i am out of luck. You signed a contract to pay the mortgage, so pay it. As for you cannot get blood from a turnip that is true, but as they sue they will put a judgement on your credit (good luck ever getting credit again) they can garnish 35% of your check, and put a lien on anything you do own until the judgement is paid (this can include the land even if it is not part of the mortgage). I work for a national finance co and unfortuantly have to do this quite often even on our signature loans with no collateral. People do not understand if you do not pay your bills on time they can take you to court garnish your wages to pay the debt. At my office we gets several checks a month from our lawyers of people checks we have garnished. Also once this happen you have the attourney fees which can be another 33% of each amount they garnish (33% at our company may vary by company and state). Also most people do not realize they do reduce your payment and interest rate, after 5 years the rate will start increasing back to the normal rate. How would you feel if i borrowed 75000 to buy a home from you, then 6 months later asked you do reduce you interest rate and payment so now you do not make as much profit. You still have to pay employees, loan out other money, pay for rent on the building, electric. I believe if you are going to make an agreement to pay a bill then you should pay it. GROW UP and be a responsible adult.


Kathy

Oxford,
Mississippi,
United States of America
Last Ugly Person #6

#6Author of original report

Thu, December 03, 2009

WE are not trying to ripoff any one.And we were going to file BANKRUPTCY we could come out from under this and start over but we didnt.We was trying to get our payments down a little untill we could get back on our feet.no one is asking for free housing we were asking to add the payments to the end is all.

You can tell you have never had hard times and dont care about any one but your self.


Trudy Sword

Garland,
Texas,
United States of America
You should be happy just to be able to live on a Capitalist American street!

#7Consumer Comment

Thu, December 03, 2009

Yes, it is true.  In this great Christian, capitalist society of ours you should just put your mother in her wheelchair, pack up your special needs child's things (you fail to mention what type of special needs) in a paper sack and hit the street.  You won't be alone after all.  Since all the "low life" jobs have been shipped to China and America really has all the immigrant maids it needs your family and the rest of the 17% of the un/underemployed are just out of luck.  So sad, too bad.  You are just another victim of the right wing "moral majority" (ironic) oh so Christian folks who have managed to run our country into the ground for nearly a decade. 

I find it ironic that there was such an outpouring of symypathy and outrage over our dear Mr. Madoff's dealings.  How tragic that so many may only have a couple hundred thousand dollars and one or two homes left to their name.  I am quite surprised to see that so many of the haves even visit this board.  It is usually the have nots that get ripped off.  I guess they are here whining about something certainly more important than the possibility of becoming homeless. 

It is the very attitude of lack of compassion and humanity for our fellow man demonstrated here, by the unhelpful, disparaging comments on your situation that will cause our downfall.  There was a movie made back in the 70's about the future of America and what it will be like.  I believe we are headed there.  It was a Charlton Heston/Edward G. Robinson film named Soylent Green.  It would seem these good folks would be more than happy for you and the other 17% of America to become Soylent.  The only problem is they would complain about having to pay for the "hospitals" that would take care of us. 

By the way, I take it since you stated your mortgage went up I would suppose you were talked into an ARM in order to get the home in the first place.  I visited one of these dealers to check on the current prices for new.  It was much like going to a car dealership in terms of sales tactics.  I was surprised to find these homes start at $40K and go up into the $100K's.  This is of course without land.  I would no sooner buy a new mfg home than I would a new car.  In my area, those still occupied are priced from $50K to $100K while the HUD foreclosures are going for $20K to $40K if that tells you anything.  They tried to "sell" me a new one and when they got to the hard sell tactics I just told them they were either crazy or must think I am stupid.  They won't even tell you the price until they get all the info they can.  Like a car lot.

Unfortunately if you owned your own land to start with, they will end up owning it.  I put them in the same category as car salesman and their "finance" department.  I never finance a car at a lot either.  I write a check and call my bank.  All these folks are out to make whatever they can, off whoever they can, any way they can, and have little if any, morals or ethics when it comes to business. 

And that, ultimately is the reason for this board.  Especially since the BBB has been pretty much taken over by their "members."  The same people they are supposed to be giving truthful reports about to inquiring consumers.  The truthful BBB reports are only those given on non-members, for the most part.  In America there really isn't anything that's not for sale...just ask any politician.

I know one thing...thanks to you (and all the other stories), I will not bother with Vanderbilt Mortgage...I'll find a good deal and pay cash.


Cody

Richmond VA,
Virginia,
USA
What did you think?

#8Consumer Comment

Thu, December 03, 2009

I am sorry to hear about all of the employment and health problems, but the bondholders really don't care. They loan money to the mortgage companies so that they can earn a return on their money. By not paying, you are ripping off the bondholders who originally supplied the money to purchase your home.

You are not being ripped off - you are the one ripping people off.

You have no right to "free" housing, and you have no right to demand that the mortgage company revise the terms of the loan.

If you can't pay - get out. Pretty simple concept.


Susan

This City,
Illinois,
USA
Your subject said...

#9Consumer Comment

Wed, December 02, 2009

"Clayton Homes Vanderbilt Mortgage I can be 1 DAY late (2nd of the mounth) and they start calling now we are behind on payments and they are ugly ,rude and threats of forclosure we got a call Nov. 2009 saying if we didnt have 4,200. Birmingham, Alabama"

$4200. for ONLY two months behind. What is the real math?  I doubt your monthly payment is $2100  a month on a trailer. 


Hgilbert08

Madison,
Alabama,
U.S.A.
While I sympathize...

#10General Comment

Wed, December 02, 2009

I feel bad about your situation, but fail to see where you've been ripped off.  You've been occupying a home for two months and haven't paid.  At some point, this is what happens, you lose it. 


Trudy Sword

Garland,
Texas,
United States of America
Vanderbilt: Rude/hostile or not?/BANKUPTCY

#11Consumer Comment

Wed, December 02, 2009

Please substitute the word encouraged for mandated in my previous statement in regard to the Feds attempt to slow the en mass foreclosures of real estate in the country.  I was attempting to offer constructive suggestions as well as moral support to the original reporter.  No, Vanderbilt doesn't HAVE to make any modifications, although it would seem to be in their best interests.

I have been looking at manufactured home foreclosures recently though which is why I was looking for a finance company in the first place.  From those I have seen, all had been stripped of the appliances, AC systems, etc. Not necessarily by the defaulted borrowers but due to just being vacant.  Such is one of the many hazards of there being so many foreclosures out there. 

The previous rebuttal of the ex-employee speaks volumes in support of the accuracy of the original reporters chief complaint of the rude, "ugly" manner in which they are being treated. 

As for the garnishment, etc....there is an old saying about getting blood from a turnip and it would seem the reporter is in the position of "turnip."

There is another alternative as well.  File for bankruptcy and that will at least slow any foreclosure action as well as take care of any "shortfall" between the sale price and the balance due if you are forced to "let it go." 

A Judge recently decided in favor of the borrower in a foreclosure case when the bank refused them a modification.  He basically gave the people a $500,000 home.  While it may not stand up on appeal it speaks volumes about how attitudes are changing.  The shoes are about to be on the other foot as the commercial real estate market has just started being put through the same grinder.  I note that another Buffet company has stepped into that arena by buying Caprock Financial....interesting.  I suppose foreclosure is one way to get everything on the monopoly board.


briana riche

e,
Tennessee,
U.S.A.
Get the correct info

#12UPDATE EX-employee responds

Wed, December 02, 2009

This is for the last person. The Obama modification plan is not mandatory for any finance co. Even the govt cannot do this since this i a contract between a person and a business.  Vanderbilt does not do any kind of modification except to extend the term back out the the original term they may lower the payment a little. The obama plan actually helps very few. If you read it (i work for national finance co and do these modifications also) it only reduce your mortgage payment to 31% of your GROSS income not net. Most people payment is 31% or less of their gross. It does not take into consideration any of your other bills (cars, electric, food, phones, credit cards). This is a vol program and that is why the govt tries to offer incentives for the finance co to do the program. If you are 2 payments behind they will start legal and can repo the home. This will add legal fees to the amount you owe. Once they sell the home you are still responsible for any balance and they can sue (garnish wages and put liens on any land or home you own). I would suggest you bring current as soon as possible or look for a new place to live. You can try to contact a hud but again vanderbilt is under no obligation to do any kind of modification as these are the terms you agreed to on the contract.


Trudy Sword

Garland,
Texas,
United States of America
Sorry to hear of your bad experience

#13General Comment

Thu, November 26, 2009

I came across your hardship when looking up Vanderbilt Mortgage on the internet.  I was looking to see if there were any mortgage companies specializing in used mobiles on land.  You will be glad to know that another rip-off report on them appears 3rd in the list.  From that one I searched for others and found yours. 

I am sorry to hear of your problems, it is a tough time for a lot of people.  Hopefully some of the greater than thou ones who have commented on someone else's situation a couple of years ago are learning now.  People do not plan for such setbacks and not everyone is lucky enough to have been given special advantages in life, ie being born with a silver (or gold) spoon in their mouth.  Some (frankly, most) of us have to scrape and scrap for every advantage and step up we make and it doesn't take a lot to push us back down.  It is unfortunate that those who have never known a day of true want are not just thankful enough to be more understanding and helpful.  Perhaps Madoff served a purpose in this regard.  Not condoning his actions of course, noone deserves to be ripped off and taken advantage of but perhaps he did serve a purpose in the greater scheme of things.

As for your problem I am surprised to "hear" of this seeming pattern of Vanderbilt Mortgage.  I was checking their website because I learned it was a Berkshire Hathaway company, meaning owned by Warren Buffett.  I had not really ever thought of him being involved in a company with what seems like less than fair scruples.

I would contact the HUD Making Home Affordable hotline and discuss it with them to see if they can help get you a modification.  It would seem odd that with Obama meeting with Mr. Buffett as he has, that Vanderbilt would seemingly exempt themselves from this government mandated program.  Another suggestion would be to contact the USDA rural housing loan program if you are in an eligible area.  You may be able to get some assistance through them.  Since you already "own" your home they may be able to do a refi for you.  They won't finanace a "used" mfg home purchase, but I think they may do refis or other assistance if you already have it.

I hope things turn out OK for you and your family, I will pray that they do.

True-D




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