- Report: #526579
Complaint Review: Club1 St. Louis - Maryland Heights Missouri
Reported By:
Scarlett -
St. Louis, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Club1 St. Louis
2458 Old Dorsett Road Maryland Heights, 63043 Missouri, United States of America
Phone:
314-291-67
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Club1 St. Louis Club1 High pressure sales- Low quality product Maryland Heights, Missouri
I had signed up for some free dating services and somehow Club1 got my name. I went there thinking it was a mingle type of dating service only to find out it was online dating. I had just broken up with my boyfriend, was in a very vaunerable state, and they hyped their product for two hours telling me how they had quality people, not like the free sights. I was told by the center manager that if I found any bad response about Club1- I could terminate my membership. I checked Club 1 out on the BBB and web, no bad response.
I made a snap decision- which I know not to do- but they really played on my emotions. I had pictures and video taken Then realized it was Great Expectations! They had just changed their name to Club1- how sneeky!!! Went home ready to date.... nothing.
I had 4 people pick out my profile- two from out of town who never called, one who I met for lunch who was far from quality, the second showed up in something that looked like he was going spear fishing and complained of gout! If that was quality- I would hate to see the bottom of the food chain.
I picked out about 5 men, they never replied to my posts. I picked out about 5 more- same thing. I called the center to complain- they said they would contact the members- they must not know they have messages. Two declined. Still no response from the others. They do not have a variety of new men on a regular basis as promised- and I don't even think half the men on the site are real! They never reply to a posting!
Meanwhile I am dating regularly on two free sites- meeting real quality people. I have contacted Great Expectations by e-mail twice, phone twice, no reply. I was told by my credit card company today to call the billing number on my statement. When I told the worker how upset I was and that my credit card company was going to dispute charges she replied "Oh- you are going to get into a world of hurt that you just do not want to get into! We will charge you $25.00 for each dispute and ..." before she could finish I said "Well, as soon as I get off the phone with you I am contacting my Attorney Generals Office and I think they will put a stop to that" which made her change her tune. I then contacted the Missouri Attorney Generals office today- they have 72 complaints against them!! But evidently that is not enough to do anything about their shady practices- although four other states have charged them. They suggested I file a claim- said they have been able to help others with Great Expectations.
I just tried to log on and verify my story with some facts from the website- they have taken me offline! Not sure if that is a good thing or a bad thing... I guess they can't charge if they are not providing service- but with these people who knows!!!
Beware- do not get caught up in their bad business practices. If I do not get anywhere with the Att Gen- I am going to get a lawyer friend to try a class action lawsuit- there evidently are enough of us out there that we would probably win!!!
2 Updates & Rebuttals
Frederick
St. Louis,Missouri,
USA
Additional information...
#2Consumer Comment
Wed, November 25, 2009
I want to add that Club1 breached their own contract with my by failing to agree to arbitration with the Better Business Bureau (which their contract clearly states is "mandatory").
Also, to the author of this complaint, I also filed a complaint at The Squeaky Wheel. Please search for my complaint there (under "Club1") and you can contact me through that complaint page.
Frederick
St. Louis,Missouri,
USA
I agree!
#3Consumer Comment
Tue, November 24, 2009
I was also misled by this company and have been working hard to get my money back. Please get in touch with me at (((Redacted))) so we can compare notes and talk about how to resolve our issues with Club1.
I left my own report about this company, Club1 / Great Expectations, on this site several months ago (Report #518408).
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
