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  • Report:  #1438668

Complaint Review: CNAC - Jacksonville Florida

Reported By:
Jeff - Jacksonville, Florida, United States
Submitted:
Updated:

CNAC
1285 Cassat Ave Jacksonville, 32205 Florida, United States
Phone:
904-425-3000
Web:
www.cnac.com
Categories:
Tell us has your experience with this business or person been good? What's this?

So I have a situation with CNAC that has been hurting my credit report for years. Back in July 2012, I surrendered my vehicle to JD Byryder beacuse I fell on rough times and could not afford the payments no longer. My payments were due every two weeks and I always paid them on time for over the year I had the car. My payment was due on that Friday and I turned my car into JD Byryder that Saturday and told them I could not afford the payments any more and that I wanted to do the right thing and give the car back. The guy told me that I would still owe on the car, which I did understand. I realized there would be a balance on the car and that I figured that it would show up on my credit report as a voluntary surrender. A couple months went by and I recieved a letter from them stating that they auctioned my car for 1500.00 dollars and that I now owe them 7800.0 dollars. I was ok with that, but due to the financial hardship I was going through, I couldn't pay that at that time. About a year later, I took a look on my credit report and seen CNAC on there showing on what appears to be that I still have the car. It says nothing about it being repossed, surrendered, or anything, it just shows me apparently still having the car and I am more that 30 days late.

Still to this day, as of April 2018, it is still on my credit report appearing that I still have the car and that I am not paying on it. I know whenever I signed the documents for the car, there was all of this legal mumbo jumbo, that I did not read, nor probably understand, because I was so desperate for a vehicle that I should of known better than to do that. I remember that the signing of the documents was also video taped as well which I thought was really creepy. So in the end, I have actually never been pursued by CNAC legally, which I thought has been very weird, but them being on my credit report really sucks. I am hoping maybe it will fall off after the seven years, but I don't know. I am looking for some advice, or someone who has been through something similar. Any advice would be helpful. 



1 Updates & Rebuttals

Perry Mason

United States
The Facts

#2Consumer Comment

Sun, April 15, 2018

 Giving back the car was a VOLUNTARY REPO. As such, this is properly on your credit report and will remain there for seven years from the last date of collection activity or accounting update. End of story!

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