- Report: #1439776
Complaint Review: Coinmach - Irving Texas
Reported By:
Laura -
Los Angeles, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Coinmach
3201 West Royal Lane, Suite 100 Irving, 75063 Texas, United States
Web:
https://www.coinmach.com
Categories:
Business Rating:
(0)
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Coinmach, CSC Serviceworks, MacGray, SDI, ASI Laundry, Sparkle Solutions Stole money from laundry card. Irving Texas
Laundry cards are issued at my apartment. The only amount one is "allowed" to load card with is $50. After doing a couple of loads of laundry, the card stops working. Therefore, each load ends up costing about $25.00 instead of $2.00. When I called the company, they told me I had to send them a bank statement to prove I had loaded the money on my card, and can only reimburse me for $20. They have stolen at least $100, since I have loaded the card 3 times ($150) and done about 12 loads ($24) of laundry in total. This company is based in Irving, Texas, and they use an answering service, so there is no accountability to consumers within the actual company whatsoever.
