- Report: #57469
Complaint Review: Columbia House - Nationwide
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Author Not Confirmed
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Columbia House
www.columbiahouse.com Nationwide, U.S.A.
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Columbia House Another Columbia House ripoff screwed others too evil dirt bags ripoff fraud business Internet
I was going to honor my commitment of ordering 5 CD's at regular club prices. I had 6 CD's in my shopping cart. I wanted to go to the checkout page to review my choices and to see how many would be credited toward my commitment.
I clicked "go to checkout." The next screen to appear was "Thank you for your order." I never clicked a "Confirm Order" or "Submit."
I immediately sent them an email to let them know that I did not place this order. 3 days later I received a response saying that the order could not be stopped; that I could return the CD's - at my expense!!!
Why should I pay to send it back? They screwed up. So I kept the 6 CD's, only one of which was credited towards my commitment.
I need to buy a few more before the end of the month. If I don't, they'll send me some CD's of their choice and bill my credit card........unless I cancel the credit card, ha ha!!!
John
Redwood City, California
U.S.A.
I clicked "go to checkout." The next screen to appear was "Thank you for your order." I never clicked a "Confirm Order" or "Submit."
I immediately sent them an email to let them know that I did not place this order. 3 days later I received a response saying that the order could not be stopped; that I could return the CD's - at my expense!!!
Why should I pay to send it back? They screwed up. So I kept the 6 CD's, only one of which was credited towards my commitment.
I need to buy a few more before the end of the month. If I don't, they'll send me some CD's of their choice and bill my credit card........unless I cancel the credit card, ha ha!!!
John
Redwood City, California
U.S.A.
