;
  • Report:  #1265613

Complaint Review: Community Rehab - Orange California

Reported By:
Frusterated - Newburgh , Indiana, USA
Submitted:
Updated:

Community Rehab
129 West Palmyra Avenue Orange, 92866 California, USA
Web:
http://community-rehab.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

The marketing person will start off with lying to you about how everything works and the ammenities that this facility has.  The website looks great but don't be fooled.

The house that I lived in had broken windows, doors, electric problems.  My actual bed was no more than a folded gym mat. The closet doors wouldn't work, nor would the door to the rooms.

They promise a personal chef- it is a tech who sometimes can't cook.  My housemates and I did most of the cooking, to improve the meal quality.  We would even go as far to walk to the grocery store to buy better quality food.  The menu was horrible and had no nutrional value.

They promise a gym.  I was able to go a couple of times in 60 days.  The gym is not onsite.  They have a membership at a gym and you will have to get someone to take you. 

People were using heroin and nodding out on outings.  People were ordering pot from Craig's List as well as heroin.  People were sneaking alcohol in regularly or drinking on outings.  Nothing was done - they finally kicked one person out for selling pot and against their own rules paid for his ticket home.  Everyone I know from there has replased while in Community Rehab or directly after leaving. 

The don't take vitals, they don't have nurses, they do drug screens sometimes and it doesn't matter if you fail because you have been using while there.  They will charge your insurance for regular drug tests- and it will be 1400.

They don't have tv's in the rooms - after the detox house.

It is a poorly ran facility.  They ripped off my insurance company.  I paid them the money owed and they sent me to collections for non paymet.  I have already proved payment was made.  They didn't even send a bill to the collection agency.  If you have bad insurance- your bill will be $10K or $20K.  If you are fortunate enough to have good insurance, your bill be 82K as mine was for the exact same services.

I would go a week at a time without a one on one with the therapists.  Complaints were not addressed and a windo with all of the glass busted out of it was fixed with card board by the residents. 

Do yourself a favor a find a better place!

 



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//