- Report: #342519
Complaint Review: Comp USA - Hudson Ohio
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Comp USA
compusa.com Hudson, 44236 Ohio, U.S.A.
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Comp USA Web Page Advertised merchandise not available Columbus Hudson Ohio
Received email offer for $279 Acer laptop computer but when I tried to order it on-line they had no idea what I was talking about! I sent them a copy of the email they sent me and I showed them I could not order it (and I wanted to) because there was no link to click on. They emailed me back to say they only had a limited number to sell and they had sold them. Since I do not believe they ever had them to sell, their barbain email offer was just a simple trick to get me to open their web page and place an order for more expensive laptops (its called "bait and switch", I believe) Not a good practice for a major on-line retailer to practice!!!
Wilsonj6363
hudson, Ohio
U.S.A.
Wilsonj6363
hudson, Ohio
U.S.A.
1 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Resolution
#2UPDATE Employee
Wed, July 23, 2008
Dear Customer: We are sorry you were not able to take advantage of that offer, however, we at CompUSA.com are committed to ensuring your satisfaction. Please email me at [email protected] and refer to this post, so we can find a solution that you will deem satisfactory. Sincerely, Alex CompUSA.com Customer Service/Web Response
