- Report: #431003
Complaint Review: Complete Investigation Service CIS Worldwide CIS Nationwide Government Registry - Internet
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Author Confirmed
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Complete Investigation Service CIS Worldwide CIS Nationwide Government Registry
completeinvestigationservice.com Internet, U.S.A.
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Complete Investigation Service, CIS Worldwide, CIS Nationwide, Government Registry Deceptive and misleading advertising, more payments required to get information other than first and last name with a DUI somewhere in the US Internet
After paying $39.90 for this service, a page is provided to enter a first name, a last name and a date of birth. If I had a date of birth I would not have needed this service. My search included many names, with ages provided, but no state or county. I chose one name that was close to the right age and the information I received was the first and last name I had entered and the fact that this person had a DUI. For an additional $80.00, I could do a more extensive search and receive more information.
I immediately called my credit card company and asked them to not pay the charge, which was pending at the time I called. They said they would not pay for 30 days.
I e-mailed this company and asked for a refund and my e-mail provider sent a message that the e-mail had failed and was not delivered.
Before paying for this service, the page provided to enter information included the state and county and my search results included two names at the age I assumed would be the person I was seeking. As stated above, after paying, I received less information than before paying.
After reading one of the reports on ripoffreport I contacted Clickbank and they were very professional and have refunded my money, as of March 4, 2009.
Texasenior
Somewhere
U.S.A.
I immediately called my credit card company and asked them to not pay the charge, which was pending at the time I called. They said they would not pay for 30 days.
I e-mailed this company and asked for a refund and my e-mail provider sent a message that the e-mail had failed and was not delivered.
Before paying for this service, the page provided to enter information included the state and county and my search results included two names at the age I assumed would be the person I was seeking. As stated above, after paying, I received less information than before paying.
After reading one of the reports on ripoffreport I contacted Clickbank and they were very professional and have refunded my money, as of March 4, 2009.
Texasenior
Somewhere
U.S.A.
3 Updates & Rebuttals
Cis Worldwide
Boston,Massachusetts,
U.S.A.
Clarification of Terms and Services
#2UPDATE Employee
Wed, June 24, 2009
Dear Texasenior, I would urge any CIS Nationwide having difficulties navigating our site to email [email protected]. Our customer support staff strives to resolve all issues quickly and efficiently. We are standing by and happy to help with any and all issues. Our video tutorials are also available on demand at http://www.cisnationwide.com/help/ To obtain desired results from the CIS Nationwide system you may choose to do more than one search. Very often our customers will perform multiple searches to find the most comprehensive information available. CIS Nationwide cannot guarantee that you will find the exact information that you are looking for, as we do not have any control over the information available. While the preliminary search may indicate the existence of records that match your criteria, this is not a guarantee that these are the same records you want. CIS Nationwide is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports as defined in the FCRA. The 'Unlimited' search option allows for basic people search, basic background, landline phone searches, and basic search by address as part of our membership. Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, and property records. Your CIS Nationwide balance gets debited for each Direct Search conducted. You may also refer to our video tutorials for more information. This is all stated clearly in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out. I would like to urge any CIS Nationwide customer needing any assistance to please contact customer support via email at [email protected]. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help! From all of us at CIS Nationwide, wishing you a good day and the best of luck in all of your future investigative endeavors
Cis Worldwide
Boston,Massachusetts,
U.S.A.
Clarification of Terms and Services
#3UPDATE Employee
Wed, June 24, 2009
Dear Texasenior, I would urge any CIS Nationwide having difficulties navigating our site to email [email protected]. Our customer support staff strives to resolve all issues quickly and efficiently. We are standing by and happy to help with any and all issues. Our video tutorials are also available on demand at http://www.cisnationwide.com/help/ To obtain desired results from the CIS Nationwide system you may choose to do more than one search. Very often our customers will perform multiple searches to find the most comprehensive information available. CIS Nationwide cannot guarantee that you will find the exact information that you are looking for, as we do not have any control over the information available. While the preliminary search may indicate the existence of records that match your criteria, this is not a guarantee that these are the same records you want. CIS Nationwide is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports as defined in the FCRA. The 'Unlimited' search option allows for basic people search, basic background, landline phone searches, and basic search by address as part of our membership. Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, and property records. Your CIS Nationwide balance gets debited for each Direct Search conducted. You may also refer to our video tutorials for more information. This is all stated clearly in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out. I would like to urge any CIS Nationwide customer needing any assistance to please contact customer support via email at [email protected]. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help! From all of us at CIS Nationwide, wishing you a good day and the best of luck in all of your future investigative endeavors
Cis Worldwide
Boston,Massachusetts,
U.S.A.
Clarification of Terms and Services
#4UPDATE Employee
Wed, June 24, 2009
Dear Texasenior, I would urge any CIS Nationwide having difficulties navigating our site to email [email protected]. Our customer support staff strives to resolve all issues quickly and efficiently. We are standing by and happy to help with any and all issues. Our video tutorials are also available on demand at http://www.cisnationwide.com/help/ To obtain desired results from the CIS Nationwide system you may choose to do more than one search. Very often our customers will perform multiple searches to find the most comprehensive information available. CIS Nationwide cannot guarantee that you will find the exact information that you are looking for, as we do not have any control over the information available. While the preliminary search may indicate the existence of records that match your criteria, this is not a guarantee that these are the same records you want. CIS Nationwide is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports as defined in the FCRA. The 'Unlimited' search option allows for basic people search, basic background, landline phone searches, and basic search by address as part of our membership. Unlimited reports may include: Address history, age, date of birth, marital status, phone number(s), possible relatives and associates, and property records. Your CIS Nationwide balance gets debited for each Direct Search conducted. You may also refer to our video tutorials for more information. This is all stated clearly in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out. I would like to urge any CIS Nationwide customer needing any assistance to please contact customer support via email at [email protected]. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help! From all of us at CIS Nationwide, wishing you a good day and the best of luck in all of your future investigative endeavors
