Cis worldwide
Boston,#2UPDATE Employee
Thu, October 15, 2009
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If any customer has any questions or concerns we urge you to email customer support. Our dedicated customer support staff works six days a week and is there to help you navigate the site as well as to answer any questions or concerns any of our customers might have. I know that in todays world it is often hard to place your trust in an online company but CIS Nationwide offers a user friendly interface and easy access to customer support for help at any time. Please be advised that CIS Nationwide offers a wide variety of searches. It may take more than one search to locate your subject. I have investigated your account and it appears that you were refunded by our professional and courteous customer support staff on the 18 th of September. I believe its possible that you may have misunderstood the package that you purchased. Unlimited search options allows for only basic people searching, basic background, landline phone searches and basic addresses as part of our membership. Your CIS Nationwide balance gets debited for every Direct Search a customer conducts. Please note that our billing structure is clearly disclosed in our Terms and Conditions page. All customers must agree to these Terms and Agreements before proceeding to check out. CIS Nationwide is a provider of information, gathered from publicly available data. CIS Nationwide does not create, verify, or guarantee the accuracy of such data. CIS Nationwide is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports as defined in the FCRA. Website information cannot be used to: (a) establish an individual's eligibility for personal credit or insurance; (b) assess risks associated with existing consumer credit obligations, (c) evaluate an individual for employment, promotion, reassignment or retention (including employment of household workers such a nannies, housekeepers, or contractors), or (d) in conjunction with assessing the merits of entering into any other personal business transaction with another individual. This is also clearly stated on our Terms and Conditions page which all customers must agree to before being permitted to continue on to the checkout page. I would once again like to urge any customer having difficulties to contact customer support via email or by clicking on Help in the Members Area. We are committed to assisting our customers through any and all issues they may encounter using our services.