maggimae
Lancaster,#2Author of original report
Wed, January 16, 2013
The survey you send is sent 2 weeks after emergency occurs. So of course people will respond in kind to the speedy time it take's you to knock on the door, but rest assured you will never get a referral from this lady, no matter what the survey indicated. She needed the job done and sending a true survey may have slowed the process.
Compleat Restorations
Ephrata,#3UPDATE Employee
Wed, June 06, 2012
We very much appreciate the author of this report looking out for her elderly friend as we all need to be more mindful of the needs of others. This report, however, does not share the views of the actual homeowner. On May 24, 2012, we received a handwritten response to a survey that was sent to the homeowner after completion of her job. The homeowner gave us the highest ratings on all questions, along with some very nice comments, and also said she would recommend us to others. While this job had its triumphs and challenges, as most jobs do, this job was completed with a very happy and satisfied customer.
maggimae
Lancaster,#4Author of original report
Wed, April 18, 2012
I am glad to report that after 4 months this job, that was to take a week or so is finally completed.
They installed the carpet yesterday, taking 1 hour to do so. The senior is glad it is finally done and
will never recommend them to anyone.
Their workmen that were subbed into the job, were considerate in all their dealings in her home
and did beautiful work, but the company itself sucks in the way the conduct their business.
maggimae
Lancaster,#5Author of original report
Thu, March 15, 2012
This senior citizen was told yesterday that the carpet she picked for her damaged room she
couldn't get, because it was too expensive. $3.00 a square foot. They want her to pick
something from their sample board at 99 cents a square foot.