- Report: #447281
Complaint Review: Conns - Baytown Texas
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Author Confirmed
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Conns
5010 Garth Road Baytown, 77520 Texas, U.S.A.
Phone:
281-4211918
Web:
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Conns In Baytown, Texas BIG BAD CONNS -TOOK THE MONEY AND RAN FROM RESPONSIBILITY Baytown Texas
I bought a 62 inch samsung hd tv from conns in 2006. Paid it off with a warranty that ran untill 2010. The tv broke in january 2009. I had conns come out and look at it, ordered a part.
The part could not be found so conns said they would get me another tv. 2 months has gone by going on 3 and no tv . I called but they always tell me its in corporates hands and they have to give them confirmation. So far nothing, and when i call they give me the same old routine.
The head of the corporate office, everytime i call is convenietly away from their desk , ask to leave a message, and they never, never call back.
I want a tv that I have paid for , what is the hold up? They have stalled so long a lawyer needs to get on their butts and make them move to give me a tv. I am sure if I had not paid off this tv they would be after me for their money, but us consumers that have paid get the run around. please help me someone....
Sus
la porte, Texas
U.S.A.
The part could not be found so conns said they would get me another tv. 2 months has gone by going on 3 and no tv . I called but they always tell me its in corporates hands and they have to give them confirmation. So far nothing, and when i call they give me the same old routine.
The head of the corporate office, everytime i call is convenietly away from their desk , ask to leave a message, and they never, never call back.
I want a tv that I have paid for , what is the hold up? They have stalled so long a lawyer needs to get on their butts and make them move to give me a tv. I am sure if I had not paid off this tv they would be after me for their money, but us consumers that have paid get the run around. please help me someone....
Sus
la porte, Texas
U.S.A.
1 Updates & Rebuttals
Sus
la porte,Texas,
U.S.A.
WHEN WILL CONNS IN BAYTOWN TEXAS OWN UP TO THEIR MISTAKES
#2Author of original report
Tue, May 05, 2009
the samsung 61 inch hd tv has never been replaced and its going on 3 months since it was reported broken. they have my money and i have no tv. they need to get off their butts and give me what i have paid for. i cannot ever get the head of corporation why are they running from me? dont ever buy from conns their customer satisfaction is a 0.
